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Easy claims submission updates provided during the very timely process.
Easy claims submission, updates provided during the very timely process.
Insurer: Trupanion Canada
By: Keith
Erin was quick and sincere.
Erin was quick and sincere. Very helpful
Insurer: Trupanion Canada
By:
Great service
Great service
Insurer: Trupanion Canada
By: Brenda
I always find your staff so helpful and I like the coverage that you provide as a company.
I always find your staff so helpful and I like the coverage that you provide as a company. My Vet also highly recommended Trupanion and has your poster up in her office.
Insurer: Trupanion Canada
By: Jenny
I don't know a lot of people that want or have pet insurance however I know a neighbor that had a 7000$ pet bills and could not have been able to afford it without Trupanion at her side.
I don't know a lot of people that want or have pet insurance, however, I know a neighbor that had a 7000$ pet bills and could not have been able to afford it without Trupanion at her side.
Insurer: Trupanion Canada
By:
I have mixed feelings about pet insurance
I have mixed feelings about pet insurance
Insurer: Trupanion Canada
By: Sandy
Trupanion Review
I love that anytime I put in a claim there is a very fast response to let me know they are working on it. The claims are also processed very quickly and expediently. Very happy with my service over the last 4-5 years.
Insurer: Trupanion Canada
By: Lily
My experience was good
My experience was good
Insurer: Trupanion Canada
By: Heather
My phone call was answered reasonably quickly.
My phone call was answered reasonably quickly. The staff are very helpful and knowledgeable.
Insurer: Trupanion Canada
By: Lisa
Two Thumbs Down for every claim
Never easy with Trupanion, I have had dogs for over 20 years and always had insurance. Based on the recommendation of my vet (which he has since changed,) this is the first time I have insured with Trupanion, I have had very few claims over the last 10 years and every single one has been difficult and painful, I have claimed easily 4-5x this much on my other dog with another provider and never once had any trouble. This time really was ridiculous, when the claim was bounced back for a dental that was not done in the 3-month recommended period when the clinics were closed for anything but emergency procedures due to the global pandemic and the dental was re-booked 4x and finally done when they were allowed to do so. Between rate hikes outside of what I have ever paid on other dogs, or with the other provider than insures my other pet, which has way more claims than this dog, I can honestly say I will never recommend Trupanion to anyone, and my vet also does not now generally recommend Trupanion either. As I own a business that services about 10,000 pet owners a year, this has been a lesson well learned. Unfortunately, I have nothing positive to say at all.
Insurer: Trupanion Canada
By: Jennifer