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My questions were answered quickly and professionally
My questions were answered quickly and professionally
Insurer: Trupanion
By: Barbara
My recent experience was excellent.
My recent experience was excellent. When I called Adam I actually misunderstood my reimbursement. Adam was the essence of professionalism with me despite my confusion and he helped me understand the reimbursement.
Insurer: Trupanion
By: Alexis
Never had a problem with claims.
Never had a problem with claims. Staff very helpful.
Insurer: Trupanion
By: Janice
Quick professional service.
Quick ,professional service.
Insurer: Trupanion
By: Patricia
Sara was very helpful and informative.
Sara was very helpful and informative.
Insurer: Trupanion
By: Jennifer
Submitted information regarding an ear infection and was told this was pre-existing.
Submitted information regarding an ear infection and was told this was pre-existing. An ear infection is not a chronic illness. UTIs and ear infections happen, get treated and go away. Seems silly that my 8 mth old puppy has a preexisting condition as an ear infection
Insurer: Trupanion
By: Kellie
Excellent Service
The assistant that took care of me was nice and clear. And they emailed Barky Pines for the info
Insurer: Trupanion
By: Esther