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Healthy Paws and its wonderful service
I am so happy that we got Healthy Paws pet insurance when our dog, Lyle, came into our lives a couple of years ago. She is a healthy 3-year old dachshund mix (probably terrier) that a little over a month ago ruptured a disc and consequently suffered severe spinal trauma that resulted in paralysis from the waist down. She had surgery two days after the trauma; together with the hospital stay, medications and other various expenses, it cost ca. $15,000. Healthy Paws not only paid 80% of that, but since then has reimbursed us for 80% of her (fairly expensive) rehabilitation. She sees a specialist in canine rehab 3x a week, who does massage therapy, exercises, acupuncture, laser therapy, vibration therapy and other assorted things at the cost of $220/session. It is worth every penny, but we in no way could’ve afforded Lyle’s surgery or rehab costs on our own and would’ve had to let her go. Now, a little more than one month after the surgery, Lyle has gone from being completely paralyzed from the waist down with no control over her rear legs, her bowels, or her bladder to being able to stand on her own and even to standing up on her own. The prognosis for her walking again is good! We have found the customer service representatives at Healthy Paws incredibly friendly, empathetic and helpful, and those in the Claims Department patient, responsive, and prompt in their reimbursements. All this is so important when one’s pet is in pain and you are trying to move as quickly as possible to get it the care it needs to improve chances of recovery. We owe a tremendous debt of gratitude to Healthy Paws, as well as to the marvelous veterinarians Lyle has had and to Lyle herself, who is incredibly tenacious, stubborn and determined (sound familiar all you dachshund owners?). If any dog can walk after such a trauma, it will be Lyle, but only with the help of Healthy Paws and her caregivers.
Insurer: Healthy Paws
By: Maria M.
Pets Best was very good about covering…
Pets Best was very good about covering our expenses for our sick cat when she had to go to the hospital.
Insurer: Pets Best
By: Gatcha Wolf Pup
Extremely pleased!
I have had insurance with Embrace for approximately eight years for my English Mastiff and am beyond happy with the service I have received. Claims are reviewed and completed quickly. Communication is very good and the staff is great!
Insurer: Embrace
By: Cathy
I am disappointed that the rate went up…
I am disappointed that the rate went up the past 2 years and now my deductible is higher. If it increases again I will need to cancel my policy due to being on a fixed income as I am disabled.
Insurer: Figo
By: Yvonne Bricker
Love it
I have only had the insurance a few months, as my puppy is 6 months old. Trupanion has covered a good amount of my claims and they have been very prompt with payments. The only negative I have is that at my first visit to the vet, I mentioned several things to the vet that are typical for puppies (she was only 11 weeks old and I had not had her very long). (eating, drinking too fast, scratching) From the vet's notes, Trupanion indicated allergies and digestive issues would not be covered, as they were pre-existing conditions. These were not "conditions" and my pup was never diagnosed with anything as a result of my just asking new doggie mom questions to my vet. So I think it is unfair to indicate certain things would not be covered without a formal diagnosis. However, there was an ear infection that they denied (stating this was related to allergies and was a pre-existing condition) and I appealed it, and with clarification from my vet that there was no diagnosis of allergies, Trupanian ended up paying the claim. I was grateful but feel that it was a hassle having to appeal and ear infection in a puppy. Overall though, I have been happy with the insurance. I would definitely recommend it.
Insurer: Trupanion
By: Toni
This company is exceptionally caring…
This company is exceptionally caring and conscientious. They truly love animals and want to help their owners take the best possible care of them. I would highly recommend them to anyone.
Insurer: Spot
By: Addie
Very quick claim reimbursement every time i submit a claim.
My 4 yr old labrador retriever has had several health issues. Broken ankle, allergies and now Addisons disease. Healthy Paws has been my partner in helping my wonderful dog Shine get the best care possible.. I submit a claim and in 2 days the money is in my checking account. I recommend Healthy Paws to anyone looking for insurance for their pet.
Insurer: Healthy Paws
By: Denise
An honest insurance company
Buying the insurance with Trupanion is a good investment and is worth to pay for. Most of the pet insurance companies out there have limited payout, from 3k to 5k per year, for the same amount of monthly payment with Trupanion. Any claim about greater than that has to come out of the human pockets. Trupanion has unlimited cover. My dog was sick multiple times and Trupanion covered all the procedures that listed in the policy. The claims were processed quickly with automatic claim service. It is the same procedure when you pay for human hospital treatment with Medicare or health care insurance. I rarely write good reviews for any company; mostly I leave bad reviewS. I am honor to be a member of Trupanion.
Insurer: Trupanion
By: Sam
An honest insurance company
Buying the insurance with Trupanion is a good investment and is worth to pay for. Most of the pet insurance companies out there have limited payout, from 3k to 5k per year, for the same amount of monthly payment with Trupanion. Any claim about greater than that has to come out of the human pockets. Trupanion has unlimited cover. My dog was sick multiple times and Trupanion covered all the procedures that listed in the policy. The claims were processed quickly with automatic claim service. It is the same procedure when you pay for human hospital treatment with Medicare or health care insurance. I rarely write good reviews for any company; mostly I leave bad review. I am honor to be a member of Trupanion.
Insurer: Trupanion
By: Sam