154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,135 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

September 26, 2020

A variety of deductibles for every budget.

A variety of deductibles for every budget. Direct billing. Great customer service ( thank you Sara!!!!). Trupanion helps you take the best care of your fur babies.

Insurer: Trupanion Canada

By: Tracy

Useful
September 26, 2020

Easy claims experience!

Always an easy transaction with Trupanion! So easy that claims are processed electronically so that there is no waiting for reimbursement! Love that Trupanion covers most of what my dog is prescribed! I would highly recommend Trupanion to anyone!

Insurer: Trupanion Canada

By: Kellie

Useful
September 26, 2020

Because with the stress we can go while our furry friend is unwell Trupanion is there to make our life simpler.

Because with the stress we can go while our furry friend is unwell , Trupanion is there to make our life simpler. It really is as shown:) Trupanion and PetOwnerPanion:)

Insurer: Trupanion Canada

By:

Useful
September 25, 2020

Best thing I ever did!

I signed up with Healthy Paws pet insurance when I adopted my six year old Beagle Abby. I have found the customer service to be outstanding. The claims are VERY easy to file and the level of coverage is exceptional. My little one has some health issues, and knowing that she is covered gives me tremendous peace of mind. Not only does the company process claims quickly and easily, they follow up and check on my pup. An efficient, kind and caring company. I often wish that people's health insurance would be handled so humanely.

Insurer: Healthy Paws

By: Holly

Useful
September 25, 2020

I wish I’d known about Embrace years ago!

We’ve got an old English bulldogge puppy and wanted insurance for her. Our ins company told us about Embrace. I’m so glad we went with them. Our pup had a really rare experience called dry drowning. She almost died, and it was a very scary experience. We took her to our local pet hospital then had to drive her to a bigger town with a bigger hospital over an hr away. She barely made it. The Drs made no promises that she’d make it. She was on oxygen for 5 days and has made a full recovery. I’ve got the Embrace app and sending them the bills we received was so amazingly easy. After everything that happened we quickly passed our deductible. Within a week Of sending them the info they needed we’d get our claim money. We had just been through so much it was very appreciated! Customer for life right here.

Insurer: Embrace

By: Nicole

Useful
September 25, 2020

Fast & Easy Claims process, great coverage

We got healthy paws for our labradoodle and now have it for all the pets (two doods and a cat). Entering a claim takes 2 minutes and Healthy Paws not only processes the claims quickly and reimburses straight to my bank account, but they keep in touch the whole time and make sure we know when the claim is received and processing too. Our dood has had a handful of injuries including a recent slab fracture to a molar that required a root canal and healthy paws handled this large claim quickly and also asked after her recovery.

Insurer: Healthy Paws

By: Marisa

Useful
September 25, 2020

Such a simple process to file a claim

Such a simple process to file a claim. Customer Service is great when you speak with them.

Insurer: Pets Best

By: Sherry Harrison

September 25, 2020

I’m glad I had this policy

I would’ve rated this site at 5 stars but because of Covid it was very hard to talk to someone on the phone. I had to hold for over an hour before somebody got to me. But after that the gentleman who talked to me on the phone was very knowledgeable, helpful and answered all my questions professionally.

Insurer: Pets Best

By: Valerie

September 25, 2020

Staff truly cares about pets and their people.

The staff is caring about each pet and their people. The importance and love they show is genuine. They answer you without delay and their claims are prompt.

Insurer: Pets Best

By: Carolyn

Useful
September 25, 2020

the worst customer service

the worst customer service. takes over 1 hour of wait time to speak to a representative. claims process is extremely slow and when a claim is denied and appealed the wait time is at least 60 days from the point of the appeal and if you want to add or appeal the appeal decision you must wait another 60 days all the while they are collecting premiums. further they will list pre existing conditions in your policy even though you may never have taken your pet to a specialist. they also deny claims based upon specific breeds. if this is the best i would hate to see the worst of pet insurance.

Insurer: Pets Best

By: jimmy

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