218,721+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,721 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Disappointing...
I left rave reviews for this company after my first claim was handled and reimbursed within 8 days. It was a wonderful experience from a consumer standpoint. This has to be something they clearly do for the first claim, and the first claim only. My experience on claim #2, which is 10 mos. later it has been the polar opposite! We are on day 37 now and two e-mails reminding them that my claim has been in the category "Received" since the 13th of last month. Both letters were responded to in 72 hours with a typical form letter generated by a computer and probably never read by an actual human. I want to feel comfortable knowing I will be reimbursed in a timely manner. I never want to have to worry about the cost of taking my pet in for an injury or anything concerning his well being. It is Pets Best moral obligation to pay in a reasonable time frame.
Insurer: Pets Best
By: ron l
So fast and easy
Our pup has been ill. A lot of doctor visits and medications. The new vitus vet app makes submitting his claims so easy. And, they are paid so quickly. We are thankful to have this peace of mind while we focus on getting him better.
Insurer: Nationwide
By: Barbara
Best decision; peace of mind.
The best decision made to protect my Nina. Great customer service and reimbursement turn around time is excellent !!!
Insurer: Nationwide
By: Nancy
Just a great company to do business…
Just a great company to do business with. I have submitted 2 claims with ASPCA and they were both paid within 10 days of being accepted, that in itself is almost unheard of for any kind of insurance company. If you are looking for an insurance company to insure your pet, look no further, this company is great, the associates are great and very friendly, but most of all helpful
Insurer: ASPCA
By: LG CONSUMER ELECTRONICS
Good experience
Good experience. The online claims process is a bit confusing and difficult. Customer service is really helpful
Insurer: Nationwide
By: DENNIS
Great Pet Insurance
I have had this pet insurance for several years on my dogs and have always had a good experience with claims I submitted. Easy to submit a claim through the app on my phone. Quick response and reimbursement on claims. Very happy with Healthy Paws Pet Insurance.
Insurer: Healthy Paws
By: Lenore Reed
Great Pet Insurance
I have had this pet insurance for several years on my dogs and have always had a good experience with claims I submitted. Easy to submit a claim through the app on my phone. Quick response and reimbursement on claims. Very happy with Healthy Paws Pet Insurance.
Insurer: Healthy Paws
By: Lenore
Excellent service from Stephanie
Excellent service from Stephanie. Thanks so much.
Insurer: Prudent Pet
By: Brunotheears
You keep increasing rates and do not cover shots checkups teeth extractions.
You keep increasing rates and do not cover shots, checkups, teeth extractions.
Insurer: Trupanion
By:
So worth the premium!
We bought this for our puppy after losing our beloved dog who was diagnosed with a progressive terminal disease. We spent a fortune on him and he only survived 9 months. So I took a chance a bought this policy thinking "what are the odds we'd get another dog that would get sick?" Well it happened. It's a blessing we purchased this, his vet Bill's are high and he will see a specialist for the rest of his life. He was only 2 when he was diagnosed and is 4 now and doing alright. Well worth the monthly premium.
Insurer: Trupanion
By: