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Outstanding in processing the claims.
I submitted all my claims and the time response to my claims were phenomenal.
Insurer: Trupanion
By: Renata
I’m happy with the coverage I’ve received thus far but I don’t like the fact that my premium went up 20% this year.
I’m happy with the coverage I’ve received thus far, but I don’t like the fact that my premium went up 20% this year. I understand that there will be increases over time, but that’s a huge increase. Now I have to rethink my deductible so I can reduce my monthly premium.
Insurer: Trupanion
By: Nancy
I”d score it higher but I don”t have any claims experience yet with Trupanion to judge by.
I”d score it higher, but I don”t have any claims experience yet with Trupanion to judge by.
Insurer: Trupanion
By: Doug
It is beneficial to have pet insurance especially with purebreds.
It is beneficial to have pet insurance especially with purebreds. Plus the folks at Trupanion have always been friendly.
Insurer: Trupanion
By: Michael
Delayed reimbursement & No HELP.
My vet bill was already paid, I submitted a receipt which reflected a ZERO BALANCE. Additionally, I selected to have the reimbursement come to me personally. Despite all of this, the payment went to the Vet. I called Trupanion’s customer service to have this rectified, the Rep was not really interested in helping me. Every request seemed impossible for her...the point here is to be solution oriented. My reimbursement is further delayed at no fault of my own, and I’m told nothing can be done to expedite it. Times are hard for some families.
Insurer: Trupanion
By: lindon
Excellent coverage.
No surprises in coverage. Experience has been as pleasant as possibly could be when we are dealing with our family member having lymphoma.
Insurer: Trupanion
By: Kathy
Professional and prompt in responding to my needs.
Professional and prompt in responding to my needs. Answered all my questions.
Insurer: Trupanion
By: John