209,231+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,231 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Spot insurance is so efficient and…
Spot insurance is so efficient and quick responding to claims. Reimbursement is received within days.
Insurer: Spot
By: customer
They don't Pay Claims
After five years of paying monthly, rising rates, I mdee one claim and they stalled, made excuses, asked for more and more and more documents. They search for a reason not to pay and wait you out, hoping you quit making payments and then you are no longer a customer. Only the "happy" customer (suckers) are left. Avoid this company.
Insurer: Healthy Paws
By: Mark
It’s been easy to submit my claims and…
It’s been easy to submit my claims and get payment timely.
Insurer: MetLife
By: Andrea
Submission of claims is simple and…
Submission of claims is simple and reimbursement fair.
Insurer: Spot
By: Mary Pat Gallagher
Always have a quick turn around time.
Always have a quick turn around time.
Insurer: Spot
By: Dehaven O Whitaker
Poor customer service and don’t…
Poor customer service and don’t reimburse for a lot of things.
Insurer: Spot
By: Sal Katib
Service and Ease of Filing a Claim
We have used EMBRACE for our rescue pups for years. They are customer friendly and the website is very easy to file a claim and quick response on reimbursements! Very happy w/EMBRACE :)
Insurer: Embrace
By: T G
I have never had any issue with any of…
I have never had any issue with any of my claims. MetLife was very fast to receive and process my claim, and I received my reimbursement promptly.
Insurer: MetLife
By: Jaime Gerza
Reply
Solved my. Question. Kind & knowlegable
Insurer: Embrace
By: Bonnie Templeman
Outstanding Experience!
I recently signed up with ASPCA Pet Insurance, and I can honestly say the experience has exceeded my expectations. From the very start, their customer service has been exceptional — every representative I’ve spoken with has been kind, knowledgeable, and well-trained, making me feel supported and valued as a customer. Their website and mobile app are incredibly user-friendly, which has made submitting and checking on claims a breeze. I’ve been able to upload documents, track the status of my claims, and get updates quickly and easily. Most impressive of all, they are quick and efficient when it comes to processing claims — no long waiting periods or frustrating back-and-forth. It’s clear that this company truly cares about pets and their people. I’ve had such a great overall experience that I felt compelled to share it. If you’re considering pet insurance, I highly recommend ASPCA Pet Insurance for their professionalism, compassion, and top-notch service.
Insurer: ASPCA
By: kristen k.