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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Always friendly compassionate understanding people when I call and helped me with my billing issue.
Always friendly, compassionate, understanding people when I call, and helped me with my billing issue. Won't use any other pet insurance company ever!
Insurer: Trupanion
By: Kaj
Because the young lady was very helpful ??
Because the young lady was very helpful ??
Insurer: Trupanion
By: Cindie
Benefits are amazing and customer service is always fantastic!
Benefits are amazing and customer service is always fantastic!
Insurer: Trupanion
By:
Customer service on the phone is excellent.
Customer service on the phone is excellent. All questions were answered.
Insurer: Trupanion
By: Lucas
Easy to submit claims online like the text feature and email updates on claims processing and customer service is always helpful and pleasant!
Easy to submit claims online, like the text feature and email updates on claims processing and customer service is always helpful and pleasant!
Insurer: Trupanion
By: Donna
Every time that I have had to contact Trupanion I have always had a present experience.
Every time that I have had to contact Trupanion I have always had a present experience. If you have any question they are very helpful every time
Insurer: Trupanion
By: TODD
Excellent customer service quality medical coverage for my pet
Excellent customer service, quality medical coverage for my pet
Insurer: Trupanion
By: Patricia
Excellent service so far.
Excellent service so far. I’m impressed with how comprehensive the coverage is.
Insurer: Trupanion
By:
Excellent service easy claim process quick claim pricessing
Excellent service, easy claim process, quick claim pricessing
Insurer: Trupanion
By: Kristina
Excellent intelligent compassionate customer service -- even when explaining to me why a prescription wasn't covered.
Excellent, intelligent, compassionate customer service -- even when explaining to me why a prescription wasn't covered. This was the first time I've had a claim denied, and it was handled clearly and professionally. Trupanion truly always delivers on the service front -- and the coverage is damn good too. I recommend the insurer constantly and unreservedly!
Insurer: Trupanion
By: Christa