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Lee the customer service representative I spoke to was amazing.
Lee, the customer service representative I spoke to, was amazing. Very informative but not condescending when I shared my financial concerns. In fact, compassionate is the word I would use! Will always recommend Trupanion and hope to cover my current and all future pets with Trupanion!
Insurer: Trupanion
By:
Love Trupanion!
Love Trupanion!!! Extremely professional & compassionate.
Insurer: Trupanion
By: Madelyn
Lynne was so kind n friendly plus extremely knowledgeable about the insurance explained all the timelines n was very forthcoming.
Lynne was so kind n friendly, plus extremely knowledgeable about the insurance, explained all the timelines n was very forthcoming...I plan to send pix of my little bundle of joy to Trupanion, attention to Lynne. A wonderful asset to your company!
Insurer: Trupanion
By: Katie
My boyfriend and I rescued a 4 month old puppy in June.
My boyfriend and I rescued a 4 month old puppy in June. A friend, who is a Veterinarian recommend insurance and I wasn’t sold on the idea then. As our puppy got used to living with us, we noticed she would eat almost anything off of the ground. I was worried she would eventually eat something bad and we’d be stuck with a hefty vet bill, so I bought Trupanion as a precaution. A month later we came to find out our puppy had a life threatening heart condition with an unknown cause and ended up racking up almost 10 grand in vet bills trying to save her and give her a good quality of life. Unfortunately, we ran out of options to medically treat our puppy and we had to say goodbye to her after only having her for 3 months. Trupanion was the reason we were able to have another precious 2 months with our little baby. As someone who started off skeptical of pet insurance, I would recommend this insurance to all pet owners. Trupanion was professional and prompt with all services and claims. We appreciate all they did for us.
Insurer: Trupanion
By: juliet
My questions were answered quickly and professionally
My questions were answered quickly and professionally
Insurer: Trupanion
By: Barbara
My recent experience was excellent.
My recent experience was excellent. When I called Adam I actually misunderstood my reimbursement. Adam was the essence of professionalism with me despite my confusion and he helped me understand the reimbursement.
Insurer: Trupanion
By: Alexis
Never had a problem with claims.
Never had a problem with claims. Staff very helpful.
Insurer: Trupanion
By: Janice