154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,473 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,347 reviews

4.9
Healthy Paws

10,809 reviews

4.9
Fetch

27,512 reviews

4.9
Pets Best

14,179 reviews

4.9
Trupanion

63,031 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

October 12, 2020

Because I always get helpful prompt and courteous service from Trupanion.

Because I always get helpful, prompt and courteous service from Trupanion.

Insurer: Trupanion Canada

By: Carol

Useful
October 12, 2020

Chad was great

Chad was great

Insurer: Trupanion Canada

By: Lori

Useful
October 12, 2020

Great service!

Great service!

Insurer: Trupanion Canada

By: Angela

Useful
October 12, 2020

Quick easy enrolment

Ease of doing so.

Insurer: Trupanion Canada

By: Angele

Useful
October 12, 2020

Staff is fantastic

Staff is fantastic

Insurer: Trupanion Canada

By: Sue

Useful
October 11, 2020

I highly recommend Healthy Paws Pet Insurance!

Healthy Paws in an article is listed as 1st place for policy coverage, customer service & reputation and timeliness of claim payment. I've been with this company for 4 years now and their policy has covered 90% of my bills. They're customer service is great and I don't have any complaints.

Insurer: Healthy Paws

By: Neelam

Useful
October 11, 2020

Best Pet Insurance

I have been a Healthy Paws customer for 6 years, and I recommend them 100%, the app is very user friendly and the customer service is exceptional!

Insurer: Healthy Paws

By: Tatiana

Useful
October 11, 2020

Premiums constantly increasing

I have had Trupanion for 8 years for 3 of my animals and, thankfully, have never had to file a claim. I will say their customer service seems responsive but I'm extremely unhappy with constant rate increases over the past few years. My rates have gone up 25 per cent in the past two years with no history of claims. I believe this comes from an increase in veterinary fees driven by the fact many people now have pet insurance.

Insurer: Trupanion Canada

By: Lorna Yard

October 11, 2020

This is the worst pet insurance ever…

This is the worst pet insurance ever they rope you in with reasonable rates and then after being with them for 8 years they tell you they're increasing your rate by 150% a month because your dogs have gotten older. The thing is your dog is older and you can't get insurance anywhere else so you're stuck either paying the outrageous rate or your pet will have no insurance. Their claim process is horrible it can take up to 30 days to get reimbursement. They also lost a class action suit in Washington where they were ordered to pay customers millions due to raising rates because of dogs getting older. They're much better insurance companies out there do your research this is a shady insurance company that doesn't care about your pets just about money. The pathetic thing is the responses they're giving to everyone leaving negative reviews on here acting as if they care. Quit acting like you care and do something about your scummy practice of raising rates to ridiculous amounts. All the negative reviews I read are the same thing raising rates and horrible claim service. If you're thinking of going with healthy paws do your research about their class action claim that they lost and the other open claims against them.

Insurer: Healthy Paws

By: Jack Davis

October 11, 2020

You guys are expensive and don't have a cap to race prices

You guys are expensive and don't have a cap to race prices

Insurer: Trupanion

By: Karem

Useful

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