222,876+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,876 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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We had a great experience
We had a great conversation and experience with Tamana. She was able to help us with our policy and enrolling in sonnet shift which saved us so much on our monthly premium, and we really appreciate her expertise.
Insurer: Sonnet
By: Tezkira Ali
I moved 9 months ago
I moved 9 months ago. Just realized I hadn’t updated my address. Had to submit claims because my cats went to the emergency vet. To update my address restarts my deductible which I just met last week. So now if they have to go again in the next year I have to pay another 250 for updating my address? I don’t think that’s right. Everyone I talk to says it’s not right. I don’t understand why that would start over my deductible. I get charging me more for where I moved based off zones or whatever. I’ll be charged $3 more per month. But why start my deductible over? Makes zero sense to me. The guy on the phone had no real answer for me. When transferred to customer service all they said I can do is send an email. What’s the point of having phone customer service then. Or forwarding me to them? Ridiculous
Insurer: MetLife
By: Jessica Bishop
AGENT was rude
The customer service agent was rude from the get go. Maybe it was one off. Regardless, I would not waste the time contacting Trupanion.
Insurer: Trupanion
By: Priscilla David
Because you are true to the policy
Because you are true to the policy, no hassles, and you process the bills and pay the hospital within minutes, which allows me to pay the remainder of the bill on site before I leave. Very convenient! Milo has Cushing’s syndrome, which requires lots of blood diagnostics and medication for the remainder of his life. Trupanion will cover 90% of all costs related to this disease. I’m thankful and happy that I have Trupanion, and will recommend to others. Best, John Nacke and Milo, the Maltese.
Insurer: Trupanion
By: John
Easy and effective
Easy and effective
Insurer: Sonnet
By: Catherine Fernandes
The app made the claims process so easy.
The app made the claims process so easy.
Insurer: MetLife
By: customer
Pets Best has been wonderful
Pets Best has been wonderful. They process claims quickly and are very responsive. The coverage also is good. The claim process is very easy.
Insurer: Pets Best
By: Traci
I canned recommended MetLife Pet insurance
I cannot recommend MetLife Pet insurance. Poor service, claim review with no attention to detail, non-existent communication in case of issues with claims. Claim department doesn’t answer questions sent by email. Trying to get a hold of a representative gets you only to general customer support who can’t help with claims to resolve an issue. MetLife is good at deducting your premiums but very poor in holding up their end of the bargain when you submit a claim.
Insurer: MetLife
By: TM