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Dispicable practices
I had to get a new credit card and after ONE MONTH they cancelled my policy for non-payment. I had an email address on file I don't use frequently. Other than that they made no reasonable means to get in touch with me about it. No phone call or mailings. It was all pretty secretive. I found out that I was dropped after filing a claim for $1400. Thanks Healthy Paws. You guys are the scum of the earth.
Insurer: Healthy Paws
By: Tim
Refused to cover a $1500 surgery…
Refused to cover a $1500 surgery because of a 30 day illness period. Filed an appeal took 6 weeks for a reply and still denied coverage. Absolute waste of $90 per month.
Insurer: Trupanion Canada
By: Robb Cusine
Peace of Mind
I've been a customer for 7 years, but have just had the need to use it in the last few months. I've got 2 older cats (14) - one with cancer, and one with other issues that go along with his age. Embrace has been incredible. Submitting a claim online is simple, and the reimbursements are FAST. That was a concern for me when I first submitted a claim, but I get mine usually within 5 business days. It was great when my girl went into kidney failure and was diagnosed with cancer to not have to base my care decision on whether I could afford to give her the best treatment! She's doing well on her treatment, and I'm not going broke. A win all around! Highly recommend Embrace.
Insurer: Embrace
By: Tammy
Quick response and clear communication.
Quick response and clear communication.
Insurer: Trupanion
By: Sheri
Sydney and all your staff always very friendly and helpful
Sydney and all your staff always very friendly and helpful
Insurer: Trupanion
By: Michael
They have been helpful and vet expenses are high.
They have been helpful and vet expenses are high.
Insurer: Trupanion
By: Sylvia
Trupanion can be counted on!
Time and again, Trupanion has proven to be a reliable partner in our care of our dog and his surgeries for various things. We so appreciate the way conditions are covered and the claim process is straightforward and reimbursement is prompt. Thank you so much.
Insurer: Trupanion
By: Colleen
Trupanion has been on top of their service support and performance.
Trupanion has been on top of their service, support and performance.
Insurer: Trupanion
By: Monique
Trupanion representatives are well informed polite and professional.
Trupanion representatives are well informed, polite, and professional. If they can’t help at least they try to send you to someone who possibly can. I have 3 Cane Corsos , one 1 insured for myself to see if this was the way to go, after I met my deductible Trupanion covers the rest with my policy that goes directly to my vet’s office since they are connected directly to his office thru the internet and leaves all the paperwork thru them , which allows me to focus on my fur baby. I will be adding more of my fur babies to Trupanion in the near future. One of the few times that an insurance company stands by it’s products, policy’s, and looking out for their members.
Insurer: Trupanion
By: Henry