154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,226 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,336 reviews

4.9
Healthy Paws

10,802 reviews

4.9
Fetch

27,500 reviews

4.9
Pets Best

14,169 reviews

4.9
Trupanion

63,015 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

October 11, 2020

Claim

Very quick reimbursement

Insurer: Trupanion Canada

By: Hether

Useful
October 11, 2020

Good customer services.

The staff I was talking to is very friendly, helpful and understanding of my lost. They processed my claim in a timely manner even though I am not entitled based on the terms in the contract. Overall, my experience with Trupanion is very satisfactory.

Insurer: Trupanion Canada

By: Charles

Useful
October 11, 2020

Great Insurance Company

Trupanion is the best insurance company I have ever dealt with. I have been with them for almost 10 years and have never had a problem with claims and there have been many.

Insurer: Trupanion Canada

By: Robin

Useful
October 11, 2020

Halina in Etobicoke

I have always been very pleased with Trupanion and would highly recommend it as the perfect insurance plan for any pet owner.

Insurer: Trupanion Canada

By: HALINA

Useful
October 11, 2020

I haven't received any money back for the multiple claims I have made.

I haven't received any money back for the multiple claims I have made. Also was not given details as to why portions of the claim was not covered.

Insurer: Trupanion Canada

By: ERIN

Useful
October 10, 2020

I don’t have enough good things to say…

I don’t have enough good things to say about Figo! My dog tore his ACL and has needed TPLO surgery and several months of rehab. Figo makes the claim process incredibly simple and fast! I’ve had all claims covered and the money in my account within 5 days after submitting the claim. Forever grateful that we got Figo and don’t have to worry about finances in making the best decisions for our dog.

Insurer: Figo

By: Emily

Verified October 10, 2020

When I call Trupanion to tell them my best doggie friend is sick and I need money and understanding -They are There NOW!!!

I've used Trupanion for years on all my dogs. I have found that not only do they pay quickly, but they offer warm words of encouragement and love for my doggies! When you talk to them, they understand and offer suggestions and words of wisdom. I couldn't ask for a better insurance company for my best friends!!!

Insurer: Trupanion

By: Betsy

Useful
October 10, 2020

The absolute worst pet insurance

Claims now taking 39 days to pay out Blaming COVID None of your competitors are taking that long Filing a claim with the DOI

Insurer: Pets Best

By: Beth

Useful
October 10, 2020

I was wrong!

Every time I took my pet in to see the vet, I trusted the insurance to help me with her expenses, but every time I was wrong! I have not had a good experience with this company. I think it is just another way to pray on people who love their pets and want the best care for them.

Insurer: Pets Best

By: Vicki Matacia

October 10, 2020

So Happy To Have This Company!

We have had this insurance since our girl was 7 yrs. old....she's now 12 years and still going strong. She has had a few issues with a neck issue, rehabilitation and medication and now some heart issues (mitral valve disease) with more expensive medication (ongoing) but through it all, Embrace has been awesome. They have covered everything according to our plan and we are so grateful to know that they have our back when it comes to needing tests and treatment. We had another insurance with a previous dog and when it came time for extensive treatment and medication, they refused to pay for anything but cremation! Now this does come at a price which goes up considerably each year. But with any insurance, you hope you never need it but it's great to know when you do they are there!

Insurer: Embrace

By: Bev

Useful

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