154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,226 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,336 reviews

4.9
Healthy Paws

10,802 reviews

4.9
Fetch

27,500 reviews

4.9
Pets Best

14,169 reviews

4.9
Trupanion

63,015 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

October 15, 2020

Slow Payments, Otherwise No Issues

I insured my puppy through PetsBest and have had a good experience. They've been kind and good with all my claims -- I had to appeal one and it ended in my favor. However, they are slow to make decisions and issue payments. Often 4-5 weeks.

Insurer: Pets Best

By: Abby L

Verified October 15, 2020

very pleased with the pet insurance…

very pleased with the pet insurance agent. knowledgeable and pleasant.

Insurer: Prudent Pet

By: Barbara

October 15, 2020

Anake bite

My dog got bot by a snake twice inside of two weeks. Healthy Paws took care of it, no problem. They also inquired how she was doing after. Couldn't be happier with their coverage.

Insurer: Healthy Paws

By: Jennifer

Useful
October 15, 2020

Excellent service!

Healthy Paws has come through for us when our 9 year old dog needed surgery. It’s so easy to submit claims & they are reliable & responsive very quickly. We are happy to be able to provide the care needed with help from Healthy Paws

Insurer: Healthy Paws

By: Linda

Useful
Verified October 15, 2020

Greatest customer service

Monica was the representative who helped me understand how the plan I chose and she was absolutely wonderful. I got several quotes online, but Prudent was the only company who reached out to me personally. She wasn't pushy or try to guilt me into getting insurance. She wanted to know a little more about Tommy besides the medical information. She explained the policy thoroughly and answered all my questions. I'm very satisfied with the customer service and truly feel like I made the right choice for Tommy. Thank you, Monica!

Insurer: Prudent Pet

By: Angela

October 15, 2020

Amazing service would recommend to any pet parent!

We had over $20k in unexpected vet bills this month when we had to hospitalize our pup, Feeny. We received almost 90% in reimbursement within 72 hours ! Healthy Paws went above and beyond as an insurer and reached out to us to see how our boy was doing. I would recommend Healthy Paws to any pet parent!

Insurer: Healthy Paws

By: Kate

Useful
October 15, 2020

Embrace insurance has saved me lots of money, lately.

For years I have paid monthly, but since my cats were healthy, didn't get much back(except well cat charges), but it seems that once they hit 11 years old, things got serious. I'm glad they were signed up for this insurance when they were kittens! If it weren't for Embrace, I would have a bill that would take a while to pay. Embrace never argues, they pay the bill cheerfully and I haven't had to make any dreaded decisions because of money. Thanks Embrace.

Insurer: Embrace

By: Valerie

Useful
October 15, 2020

Do NOT buy this insurance for your…

Do NOT buy this insurance for your PUPPY! I paid 94$ a month for my 3 month old puppy and the first time I used it they denied my 700$ cardiac assessment! What a waste of my money! Do not waste yours!

Insurer: AKC

By: maria lugo

Verified October 15, 2020

The unexpected happened to our beloved…

The unexpected happened to our beloved 8 yr old Murphy... he was diagnosed with a particularly nasty and aggressive bone cancer with a very low survival rate. Don’t be sad because we had great insurance! We were able to act swiftly (very important to increase his survival chances) and start chemo right away after surgery. Trupanion has NO HOOPS TO JUMP THROUGH! Murphy is cancer free at his last 2x yearly checkup too. Best insurance out there and I thank God we had it for him since the day we adopted him.

Insurer: Trupanion

By: Susan

October 15, 2020

Hartville Pet Insurance places a high premium on value and creating an environment where there is an ease to doing business.

I had the pleasure of speaking with Loretta today. She works for Hartville Pet Insurance and is very good at what she does. She appears to really enjoy working for Hartville and speaks honestly and enthusiastically about the company's pet insurance program through her own experience with her dog and cat. She was a tremendous help and really gave the situation the attention it merited. I would highly recommend calling Hartville and asking to speak with Loretta; you will not be disappointed.

Insurer: Hartville

By: Moira

Useful

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