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I've had great interactions with all Trupanion employees and I appreciate that my vet can bill directly to Trupanion.
I've had great interactions with all Trupanion employees and I appreciate that my vet can bill directly to Trupanion.
Insurer: Trupanion
By:
Jordan was so nice and helpful
Jordan was so nice and helpful
Insurer: Trupanion
By: Nancy
My issue was a challenging one and I was extremely emotional.
My issue was a challenging one and I was extremely emotional. Katy was calm and professional while hearing beyond the noise to focus on the issue and offer a resolution.
Insurer: Trupanion
By: Michelle
Perry Mason
The csr was good at explaining to us our options
Insurer: Trupanion
By: Paul
Representative was very knowledgeable and courteous!
Representative was very knowledgeable and courteous! Great customer service which is very hard to find today!
Insurer: Trupanion
By: Mary
Strangely I have had only positive interactions with trupanion.
Strangely I have had only positive interactions with trupanion.
Insurer: Trupanion
By:
The customer service is exceptional!
The customer service is exceptional! Love the chat feature!
Insurer: Trupanion
By:
The person I spoke with aas very helpful.
The person I spoke with aas very helpful.
Insurer: Trupanion
By: Richard
They are always kind helpful.
They are always kind, helpful. I get a quick response every time.
Insurer: Trupanion
By:
Very knowledgeable and helpful person who answered my questions about how to file a claim following my pup’s emergency surgery after he ate a big sock.
Very knowledgeable and helpful person who answered my questions about how to file a claim following my pup’s emergency surgery after he ate a big sock. She also was compassionate and empathetic.
Insurer: Trupanion
By: Lyn