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Trupainion Customer Service has been terrific.
Trupainion Customer Service has been terrific. Helpful when needed. Always courteous.
Insurer: Trupanion
By: Barrett
Trupanion associates are always helpful and efficient.
Trupanion associates are always helpful and efficient.
Insurer: Trupanion
By: Barbara
Trupanion came through for my pup again!
Earlier this year, I had to take Hailee in the the ER on a weekend. With that two day stay I met my deductible for that condition and they paid 90% of the rest (excluding initial exam). Fast forward eight months and the same condition occurs! I take her in and she stays two days. Came home on a Friday afternoon. I submitted the claim information late Sunday. Received the email on Monday that they had the claim and was reviewing. On Wednesday, was notified that they were covering the entire bill (excluding exam) at 90%. Money was in my checking account on Thursday night. It does not get any better than that. Twice they have done what they said they would do and have done it quickly. And I almost forgot - between the two events I moved to a different state. My monthly premium actually lowered! Based on the first event they could have decided to leave the rate alone, or raise it. But they did not. Honest, ethical. So glad I chose them.
Insurer: Trupanion
By: Donna
Trupanion does a great job processing claims my issue is that the claim is not itemized and I don’t know what is allowed and what isn’t.
Trupanion does a great job processing claims, my issue is that the claim is not itemized and I don’t know what is allowed and what isn’t. I’ve been meaning to follow up, but just haven’t had time.
Insurer: Trupanion
By: Armando
Trupanion Enrollment - Excellent Experience
The enrollment process was easy, and the Trupanion insurance policy was clearly explained.
Insurer: Trupanion
By: Brenda
Trupanion has always handled my claims in a timely manner.
Trupanion has always handled my claims in a timely manner.
Insurer: Trupanion
By: William
Trupanion is great!
Trupanion is great! Such friendly and helpful associates
Insurer: Trupanion
By: Robina