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Terrible insurance if your pet is born with a condition
If your pet is born with a condition that you’re unaware of or you have a rescue dog that you have no clue about it’s medical history, be aware that Trupanion WILL NOT cover their conditions and claim that it’s pre existing!!!!
Insurer: Trupanion
By: LaurieT
I do like the company
I do like the company, but I feel the turn around time for the reimbursement is very long. I was with another company and they would reimburse within 7 days. It isn't always easy to come up with the funds which is why we have Pet insurance and it took over 30 days to get reimbursed. That is unacceptable.
Insurer: Pets Best
By: Taryn Goldsmith
Amazing customer service
Amazing customer service, and compassion. I've been paying premiums for 4 years, and had a few questions here and there. This summer however my fur baby was diagnosed with pancreatitis and almost died. He spent 5 days in ICU. I didn't have to think twice about saying do whatever you have to, to take care of my boy. Thank you Trupanion!
Insurer: Trupanion Canada
By: Moreen
Easy, Friendly & Worth the Price!
So easy to submit a claim and I received payment quickly! The app makes it very convenient. Pet insurance is well worth it, especially if you have a puppy! They also offer wellness plans, which not all companies do!
Insurer: Pets Best
By: Lisa Tinker
Time-tested and Consistent
In the past 4.5 years that I've had pet insurance for my adopted Boston Terrier, Healthy Paws Pet Insurance has been extremely consistent in their pricing and reimbursements. I just spent a few grand on having a cyst and three teeth removed. Not only was I properly reimbursed; I was reimbursed within 7 business days of submitting the claim. I notice that there are other competing insurance options now; however, it makes sense to me to honor the plan that has been time-tested and consistent. That is so important.
Insurer: Healthy Paws
By: Priscilla Branch
Worth every penny!
Our dog got suddenly very ill and ended up in the ICU for 2 days. Each phone call from the vet was about yet another test that needed to be done. While we were so very worried about him, we had peace of mind because we had HEALTHY PAWS Pet Insurance. A bill of over $3000 was under $1000 and would've been even less if we had already met the deductible.I have told anyone who asked about him to get HEALTHY PAWS! And, they checked on him afterward! (He is back to normal!)
Insurer: Healthy Paws
By: Maria
Takes to much time to process claims…
Takes to much time to process claims and they can never give you accurate information needed about a claim. It’s been over the 4- 6 week period and over a 30 day period. Seems that they are constantly being behind and can never catch up on their work
Insurer: ASPCA
By: V C
Rookie's Recovery and Healthy Paws
Over the last six months our Labradoodle was experiencing health issues difficult to diagnosis. After hospitalization, lab tests and seeing specialists for more tests, our dog, Rookie, was finally diagnosed. With a diet change and daily medication, he is his old self again. This was a very stressful time for us and we thank Healthy Paws for their prompt, caring service during this time.
Insurer: Healthy Paws
By: M Williams
Thank you for the kindness during a…
Thank you for the kindness during a stressful time. Our Lucy was diagnosed with ITP. I had questions on coverage. Every agent that I spoke with was very nice, going the extra mile and sending well wishes to Lucy on every call. I appreciate you all!
Insurer: Trupanion
By: Julia