154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

October 23, 2020

BEST Pet Insurance Available--Won't Find Better!!!

I highly recommend Healthy Paws Pet Insurance. You will not find better coverage, better customer service, easter claims processes, or better reimbursement rates. I am so grateful for Healthy Paws. It recently paid off by saving my little girl's life!! It made all the difference in accessing the best treatment and therapy for my little girl, knowing I had Healthy Paws behind me. I could NOT have gotten through the difficult and worrisome time without knowing we had the financial security and support behind us! It is wonderful to know that Healthy Paws knows just how important our four-legged family members are to the family unit, and just how much they mean to us. Thank you Healthy Paws for existing! You are truly an invaluable asset! Thank you again. Love and Blessings!!

Insurer: Healthy Paws

By: Rena

Useful
October 23, 2020

Thank you for adding CD on your policy . I will recommend you on SCDR recommend you to the C

Ty for now listing Carolina dogs asa breed selection . I will recommend you to saving Carolina dog rescue - ty .

Insurer: Embrace

By: Christine

Useful
October 23, 2020

Communication could be better as to if info is missing plz contact insurer ty

The claim took almost 2 months to process with little to no communication unless I iniated it . I think communication could be improved ty.

Insurer: Embrace

By: Christine

Useful
October 23, 2020

Claims Taking Far Too Long

The delay in processing claims has continued to worsen over the past year or so. It is getting to the point that I’m not recouping the funds from my claims in a timely enough manner to justify continuing with the insurer. I already have to pay up front and await reimbursement, and to have to wait so long for it just adds insult to injury. Especially when I’m not asked to provide further documentation! I submit the invoice and receipt, and it apparently takes 5-6 weeks to get around to it.

Insurer: Pets Best

By: Krystin Brehm

October 23, 2020

Simple process. Quick turn around. Accurate payment. …

As usual my claim was processed quickly and accurately. The process is so simple and efficient.

Insurer: Pets Best

By: Wendy Miller

Verified October 23, 2020

The decision to insure Beauregard with Trupanion was one of the best decisions I made.

The claim process was very simple and expeditious. The settlement warded off a financial hardship and was a great comfort in knowing my precious little dog is protected from serious injury or illness. I have recommended Trupanion to friends and neighbors without reservation.

Insurer: Trupanion

By: JOSEPH

Useful
October 23, 2020

There seems to be an awful lot not…

There seems to be an awful lot not covered by a yearly wellness check for the dogs.

Insurer: Pets Best

By: morgan rowe

Verified October 23, 2020

Excellent customer service with prompt claim processing and payment

Trupanion’s customer service representative was available for my 5 a.m. call following emergency pet surgery to explain clearly and in detail exactly what my policy would cover and how to file a claim. The On-line claim process was efficient. My claim was processed and reimbursement paid four days after the claim was filed and funds deposited directly to the designated bank account. Couldn’t have been easier. Wish human insurance claims were as efficient!

Insurer: Trupanion

By: Lyn

Useful
Verified October 23, 2020

I am so glad that I chose Trupanion!

This choice that I made for my pet's insurance was one of the best decisions I have ever made! They are very quick with your claim, and every staff member I have dealt with is extremely nice and helpful.. I wouldn't change a thing.

Insurer: Trupanion

By: Meta

Useful
October 23, 2020

IF I COULD GIVE ZERO STARS I WOULD

IF I COULD GIVE ZERO STARS I WOULD. DO NOT USE. THEY ARE A BUNCH OF CROOKS. I HAVE BEEN A CUSTOMER FOR 4 YEARS AND RECENTLY FILED A CLAIM FOR MY 16YR OLD DOG. EVERY DAY AFTER SUBMITTING A CLAIM I RECEIVED AN EMAIL INDICATING THEY NEED MY DOGS ENTIRE MEDICAL HISTORY. NUMEROUS TIMES THEY HAVE BEEN SENT HIS 16 YEAR MEDICAL HISTORY - 60 DIFFERENT PDF'S AND THEY REFUSE TO PROCESS MY CLAIM INDICATING THEY HAVE NOT RECEIVED THE RECORDS. I HAVE HAD PHONE CONVERSATIONS SAYING THEY HAVE THE RECORDS. I AM CONTACTING THE LOCAL NEWS AUTHORITIES AND THE BETTER BUSINESS BUREAU NOW. STAY AWAY. Healthy Paws - too bad I already have been in touch NUMEROUS times with a supposed "supervisor" that did NOTHING - Rob Burns. He has all the history. I will continue my negative reviews on every possible platform until the issue is resolved. Local news authorities regarding consumer complaints have already been notified, along with the BBB.

Insurer: Healthy Paws

By: Jill

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