215,958+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 215,958 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Claim service is average at best, slow in responding to inquiries.
I requested a status on additional information we sent in and never got a response.
Insurer: Nationwide
By: Eric
Amazing plan, coverage and customer service!
We are new puppy owners, was referred to Nationwide by a co-worker, such an amazing experience!!!
Insurer: Nationwide
By: Colene
Easy to submit claims and great customer service
Nationwide has excellent customer service and quick claims processing. My only issue is the limits on each injury/illness. The limits are way to low for how much I pay per month. I have two other dogs that are with Embrace Insurance because of this. My Golden is too old to change at this point.
Insurer: Nationwide
By: Tanya
You guys have been great to work with!
It has been great working with you guys!
Insurer: Nationwide
By: Vernon
Makes Vet care affordable.
Takes the worry out of budgeting Vet care for my two furry family members.
Insurer: Nationwide
By: Tim
Nationwide Pet Insurance is amazing!
Working with Nationwide has been easy. It is wonderful to have the peace of mind that I can give my dog the best care possible and I have insurance coverage to help offset costs. Everyone should get insurance on their pets.
Insurer: Nationwide
By: Bobbie
Amazing!
Thank you for taking the best care of our sweet little Ivy!
Insurer: Nationwide
By: Josh
Claims are easy!
Claims are super easy!
Insurer: Nationwide
By: Cari
Outstanding service
I bought Healthy Paws insurance for my Biewer Terrier puppy. My puppy was ill had to receive emergency care. The Healthy Paws claims personnel handled the claims promptly and were very kind to check on my puppy to see how he was feeling. The personal service and thoughtfulness was unexpected but very much appreciated during a very stressful time. I would never have believed I would endorse an insurance company but Healthy Paws has thus far exceeded my expectations. Thank you, Healthy Paws!
Insurer: Healthy Paws
By: Heather
Not Recommended
Next year I'm going to switch back to Healthy Paws. They might be the slightest bit more expensive, but they are SO kind, accurate and quick. Customer Service provided incorrect information the first time I called, so I was of the impression I would be reimbursed for a vet visit, only to find out I wouldn't be due to the time frame. Then, to top it off, the condition I thought my pup would be reimbursed for was then considered a 'pre-existing condition' and wasn't reimbursed at all. I've paid more out of pocket PLUS the deductibles PLUS the portions not covered PLUS the monthly payment. The 1 time I have been reimbursed, it wasn't fully reimbursed and it took over a month to receive just partial payment. When I called to smooth this out, the lady did nothing to resolve the mistakes made on their end and instead kept apologizing in the oddest way. I thought maybe she was confused that my pet had died and I had to ask her why she was apologizing, it was an uncomfortable phone call. Pets Best is by no means the worst experience I've ever had, that's why I don't mind finishing out the year with them, but the amount I have paid out anyways just isn't worth it.
Insurer: Pets Best
By: JT