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Pet parents across the U.S. and Canada have left over 217,508 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Peace of Mind
Over the past year we have been through a lot with our adorable Maltepoo Sophie.She was diagnosed with ITP and we almost lost her twice. She is now healthy and well with no relapses in a year and enjoying life to the fullest.She will still need rechecks in the future but she is off all her medications and back to a normal life. She is the love and joy of our lives and we are so thankful we still have her with us. This would not have been possible without Trupanion. They have been with us each and every step of the way providing the understanding, care and financial help we needed to give Sophie the hospitalization in ICU, tests, treatment plans, medications and follow up care she required. This gave us the peace of mind we needed amidst the uncertainty we were facing. We knew we could do whatever was necessary to make her well again without having to worry about the financial strain. I cannot say enough good things about Trupanion and continue to tell everyone I know to please, please insure your pet with Trupanion. You just don't know what the future will bring for your beloved fur baby. We have had our Sophie insured since she was a year old and it has paid off in spades throughout the 11 years she has been with us even with the minor things and most recently with this critical situation. Sophie also has a cataract which was scheduled for surgery but we have had to postpone due to the ITP diagnosis. it was already pre approved by Trupanion and we hope to be able to proceed with that in the near future. Thanks Trupanion for helping us keep our Sophie healthy and well and part of our family.
Insurer: Trupanion Canada
By: Helen
A Wonderful Experience with Trupanion
My puppy had been favoring his right back leg for the past while. Growing rather concerned, I took him to the family Vet who ordered X-rays and did a consultation. When the time came to pay, staff put everything through the insurance - all I had to cover was the deductible and 'regular' expenses. It was quite easy and very efficient. Thank you Trupanion.
Insurer: Trupanion Canada
By: Cynthia
Mainly because i haven't had to make a claim until now.
Mainly because i haven't had to make a claim until now. I do wish the monthly rates were more affordable! I have had a significant drop in income as a widowed 60 yr old on a disability pension and now with the 250 deductible that i had to pay, i have no money and no food, and couldn't pay a cpl of my other monthly bills. I need my dog as a companion to keep my mental health stable and depression at bay, so i want her protected, but at $70 a month and as i said a 250 deductible, it certainly is hard on me financially. Is there not a special lower rate for people like me?
Insurer: Trupanion Canada
By: Colleen
I've always had amazing service with Trupanion.
I've always had amazing service with Trupanion. I know our Milly is well looked after and get medical needs are taken care of by your Company.
Insurer: Trupanion Canada
By: Tracy
Having a pet with a chronic illness I am so fortunate to have Trupanion.
Having a pet with a chronic illness I am so fortunate to have Trupanion. They are very quick in responding to claims and if need be to speak to them they are so caring and helpful.Thank you.
Insurer: Trupanion Canada
By: Lee
Great service quick to answer questions and get my dog enrolled.
Great service, quick to answer questions and get my dog enrolled.
Insurer: Trupanion Canada
By: Nicole
excellent customer service so far.
excellent customer service so far. knowledgeable staff
Insurer: Trupanion Canada
By: Josee
When I called into the Trupanion on Monday night March 23d I had just returned home from a vet visit with my sweet dog Misty.
When I called into the Trupanion on Monday night, March 23d, I had just returned home from a vet visit with my sweet dog, Misty. It was so upsetting. I wasn't allowed into the facility with Misty because of the Stay at home order in place here in California. Upon arrival, vet tech wist Misty away her gown and mask as I sat in my van in front of the SPCA. I communicated with the vet via phone. All very unsettling. By the time I spoke to Stephanie, I was rambling. Stephanie was patient and kind to me, and through her guidance, I was able to convey my message and received the information I needed. I appreciated Stephanie answering the phone at Trupanion on Monday night. She was terrific! Thank you, Stephanie!
Insurer: Trupanion
By: Pamela
We had an old 18 yr old cat on whom we spent 0ver 10 K.
We had an old, 18 yr old cat on whom we spent 0ver 10 K. We don't want to do this again, but it is expensive every month and it's a little hard to justify when yr cat is still a kitten!
Insurer: Trupanion
By: Kathleen