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Exam should have been an eligible expens
The claim took a long time to be processed. The examination fee wasn't covered when the exam was part of his sick care. The dog had to be examined in order for them to determine how sick he was. It should have been a covered expense.
Insurer: Trupanion
By: Jasmine
Fair, Quick and Helpful
The claims process is always quick and fair. A plus is the way the office staff are always helpful and sympathetic.
Insurer: Trupanion
By: Beverly
The coverage is good and any communication I have had with your employees has been great.
The coverage is good and any communication I have had with your employees has been great. I just struggle a little with that there is a separate deductible for every illness or sickness and not just anything that happens to pet like human insurance is. And I also think it would help to cover preventative things. It would maybe encourage more people to get insurance and take better care of pets by having financial assistance. And spay or neuter to help control population. Just my opinion.
Insurer: Trupanion
By: Dodi
Fast and Easy
The process was fast and easy. The vet provided the information to Trupanion, and we had a check within a couple of weeks.
Insurer: Trupanion
By: David
Pleasant experience
The staff person was very kind and most helpful.
Insurer: Trupanion
By: Rebecca
One of the best pet insurance plans you
Trupanion always comes through with no hassles.
Insurer: Trupanion
By: TJ
The whole process was quick and easy!
Trupanion has been a blessing! The whole process was quick and easy!
Insurer: Trupanion
By: Julie
Trupanion is a great company they make it very easy to submit claims and clearly communicate where the claim is in the process.
Trupanion is a great company, they make it very easy to submit claims and clearly communicate where the claim is in the process. The staff is friendly, knowledgeable and quick to react. I highly recommend this pet service to anyone looking to ensure their animals.
Insurer: Trupanion
By: Cody
Twice my older dog has needed emergency surgery and Trupanion has not only paid the 90% for his care but they reimbursed me within 2 or 3 weeks so that I could pay the credit card bills immediately.
Twice my older dog has needed emergency surgery, and Trupanion has not only paid the 90% for his care, but they reimbursed me within 2 or 3 weeks, so that I could pay the credit card bills immediately. It took all the worry off, so that I could focus on his recovery when he came home from the hospital.
Insurer: Trupanion
By: Ellen