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BANK your money instead!
I have been paying pet insurance for 10 years now and I would have been better off saving the money monthly in a bank. I recently made 2 claims and both I am having issues with. One was solved today! They did not pay for the vet call out fee (watch out for this as this is not in the exclusion of the policy, only the exam fee is) and I had to dispute this, and after a few phone calls and a visit to the vet, who made a phone call ( why could they have not called the vet), and they decided to reimburse me for the vet call out fee. I have another outstanding claim which I put in for preapproval in September (my dog’s op was in early October) and I am still waiting for a pay out. My claim, they said was denied because they did not have the final invoice from the vet!! Rather than saying, ‘your application is pending until we get the final bill.’ Needless, to say, I am not happy! My biggest regret is not saving the money- have spent about $15000 so far on pet insurance and both my claims were just over 1000$!! And I will be lucky to get half of it back!
Insurer: Trupanion Canada
By: Mary
Fast reimbursed
My dog has bad very teeth, he has been taken out 18 teeth in 3 surgeries in last few years. Trupanion pays as the insurance policy within few days, not even ask a question. Thank you Trupanion
Insurer: Trupanion
By: Oscar
Happy New Customer
I submitted my first claim with Pets Best last month. Even though it took a few weeks for them to process the claim, they kept me informed during the process and the claim was paid quickly once it was complete. I was happy with my first experience with Pets Best, and I am glad I purchased their insurance!
Insurer: Pets Best
By: Christine
Happy Corhi
Simple, simple, simple. Took work out of my hands.
Insurer: Trupanion Canada
By: Heather
the operator is very friendly and patient with me thank you so much
the operator is very friendly and patient with me, thank you so much
Insurer: Trupanion Canada
By:
Good service
They were very ready to help with every thing so good service all around would diffident recommend Them to others
Insurer: Trupanion Canada
By: Margaret
Trupanion has been fantastic to deal with.
Trupanion has been fantastic to deal with. It gives piece of mind and the customer service is top notch!!
Insurer: Trupanion Canada
By: Wendy
One-step claim process!!
Very easy. Thank you for having a great process.
Insurer: Trupanion Canada
By: Karen
Your the best insurance company and you have the best Coverage for the animals But I have found.
Your the best insurance company and you have the best Coverage for the animals, But I have found. And there is no hassle whatsoever for collecting for payment of any kind that I’ve ever had a problem with
Insurer: Trupanion Canada
By: Marie