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Pet parents across the U.S. and Canada have left over 216,890 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy
Informative, easy to understand and use.
Insurer: MetLife
By: Gabrieille Wallace
Outstanding Experience with Pumpkin Pet Insurance
I did a lot of research before choosing pet insurance. I had a different pet insurance before, but I wanted a company that offered great coverage at a reasonable price — and didn’t take forever to process claims. Pumpkin has been incredible from day one. Their representatives are always available, friendly, and knowledgeable. Submitting claims is quick and painless, and their system is super reliable — never any downtime. I’ve had nothing but amazing experiences with Pumpkin. They truly deliver on what they promise. Five stars all the way!
Insurer: Pumpkin
By: E S
MetLife is great at answering any and…
MetLife is great at answering any and all questions I have had about my coverage and their policies. MetLife has made such a huge impact on my ability to adequately take care of my puppy and has given me reassurance that if something goes wrong they are there to help.
Insurer: MetLife
By: customer
Very easy submitting a claim
Very easy submitting a claim. Happy with the service I have received so far.
Insurer: Embrace
By: A “H”
Great insurance for your pet.
The app is simple to use. Their customer service is great and our payments are sent timely. I would recommend using this insurance.
Insurer: MetLife
By: Renee Geib
No questions asked and direct pay to provider
No questions asked and direct pay to the provider! Greatly appreciated when dealing with a concerning diagnosis.
Insurer: Trupanion
By: Michael
MetLife Pet Insurance staff are always…
MetLife Pet Insurance staff are always accessible and helpful with providing guidance and answering questions. Processing of claims is easy and quick. In general the approach and coverage relieve any stress I have in how I will be able to make sure my dog gets the care he needs
Insurer: MetLife
By: customer
Overall easy to provide information
Overall easy to provide information
Insurer: Spot
By: Mark Jones
Efficiency at its finest
I was able to focus on the course of action for my dog while my vets office and Trupanion handled everything else for me. Very grateful!! ☺️
Insurer: Trupanion
By: Michelle C
Neutral…this is too early to request feedback.
I am neutral at the moment as my (2) Policies are still subject to review by underwriting. I am also still in the waiting period and cannot comment on interactions and responses with PP as I have no claims. I am, however, puzzled and disappointed that PP has requested that I provide dental records for a dog who, by the time the waiting period is over, will have no dentition….therefore you will never have a claim for dental services by the time we are in a position to submit any claims..
Insurer: Prudent Pet
By: Carol Lowne