209,226+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,226 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Doing claim is easy
Filed a claim and it was easy
Insurer: Embrace
By: Siani Sanders
Claims take way too long to review and…
Claims take way too long to review and approve. I submit several claims and there is no record for them. It’s been a mess
Insurer: MetLife
By: customer
Kudos to your customer service team
Kudos to your customer service team. Efficient, courteous and responsive. Solved my issue within minutes.
Insurer: MetLife
By: customer
I was wracking my brain
I was wracking my brain checking each pet insurance company that would be best for our 6-year old Husky/Shepherd dog, Augie. I had 6 different companies all offering the same, yet different things. Calling Fetch on their 1-800 number and chatting with their agent. Lauren Morton made all the difference for my husband and I. Lauren customized our account to fit what we could afford financially. comfortably. Lauren answered all our questions and concerns.
Insurer: Fetch Canada
By: Monik R
Claim Process was Easy, Coverage Excellent
It was very easy to submit the claim for my cat through the app, and all her expenses were covered. The claim was processed very quickly.
Insurer: Embrace
By: Andrea Carroll
Excellent Insurance
Excellent, speedy and efficient reimbursement for my pup’s medical issue. Would recommend.
Insurer: Pumpkin
By: Kelley
I needed help in filing the claim and…
I needed help in filing the claim and customer service was wonderful! Also I received my check in a very timely fashion.
Insurer: Pumpkin
By: Paula
Terrible and Horrible do not even cover it
We paid $60 a month for what turned out to be completely worthless insurance. When we rescued our dog—literally off the street after someone abandoned her—we did it out of compassion and the hope that we could give her a better life. We signed her up for Pets Best thinking we’d have some support for her medical care, but when it came time to file claims related to her heartworms, they denied everything. Their reason? They claimed it was a pre-existing condition and that we were somehow aware of it before we got her insured. That is blatantly untrue. We rescued her, with no medical history, no background—just a dog in desperate need of help. Pets Best showed no compassion, no common sense, and no intention of doing what insurance is supposed to do: help people care for their pets. This company is more interested in taking your money than actually providing support when it matters. Don't waste your time, and definitely don't waste your money. If you're trying to help a rescue animal like we were, look elsewhere—this company will leave you hanging.
Insurer: Pets Best
By: Caitlin
This has been our first time working…
This has been our first time working with embrace for pet insurance, their website is easy to navigate, and so far it has been an overall great experience!
Insurer: Embrace
By: Begona Kaminsky
Great Service
I am no sure if I am reviewing the Pet Oncologist or the Pets Best Insurance company. Either way, they are both providing outstanding customer service and patient care