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I am going through a financial issue with COVID and you guys were so helpful with my pmt I could not afford.
I am going through a financial issue with COVID and you guys were so helpful with my pmt I could not afford. That shows me you guys care about your customers and our fur babies
Insurer: Trupanion
By:
I have had Trupanion for 10 years.
I have had Trupanion for 10 years. Every customer service representative I have spoken with is well informed, caring, respectful compassionate and pleasant to speak with. It's very simple to file a claim and responses to claims are received quickly.
Insurer: Trupanion
By: Kristen
I have to say that any contact I have any with any member of your team has been very professional courteous and resolution was received in a matter of minutes Trupanion is the the only dog insurance I have had so I am not able to do a comparison.
I have to say that any contact I have any with any member of your team has been very professional, courteous and resolution was received in a matter of minutes Trupanion is the the only dog insurance I have had so I am not able to do a comparison.In addition, immediately following the first claim I submitted my monthly rate increased, then increased again last month. I can understand increasing due to everything else increasing but not because I submitted a claim.
Insurer: Trupanion
By:
I like 24/7 customer service.
I like 24/7 customer service. My vet bills Trupanion for our pets.
Insurer: Trupanion
By: Cynthia
I submitted my first claim Carly was very pleasant and helpful.
I submitted my first claim, Carly was very pleasant and helpful. I chose 8 because I am new to the pet insurance experience.
Insurer: Trupanion
By: Marcia
Protection
I think this will be fantastic protection for our new dog.
Insurer: Trupanion
By: Scott/Rebecca
I was looking for my payment and she was able to help me
I was looking for my payment and she was able to help me
Insurer: Trupanion
By: Michael