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Monica is an excellent representative of your company.
Monica is an excellent representative of your company. She was extremely knowledgeable, answered all of my questions and we even chatted about other specific coverages such as medication, etc. should they come up. In addition to having an excellent understanding of her job, she was very friendly and didn't make me feel as though she was rushing through my phone call. She is an excellent source of knowledge, the customer is important, and should be recognized by the powers that be at Trupanion. Thank you for hiring such competent and friendly employees.
Insurer: Trupanion
By: Brenda
Perfect service and attention
Perfect service and attention
Insurer: Trupanion
By: Yvette
Price increase is absolutely ridiculous
Price increase is absolutely ridiculous
Insurer: Trupanion
By: Valerie
Rates raised again 23 %
Rates raised again 23 %
Insurer: Trupanion
By: Daniel
They helped me out with every question and helped me find a good medium monthly price that fixed my new budget and best of all They even waited patiently and never disconnected or left while i was figuring everything out.
They helped me out with every question and helped me find a good medium monthly price that fixed my new budget and best of all, They even waited patiently and never disconnected or left while i was figuring everything out. Which I find really nice to be able to talk to the same person and not be notified of inactivity disconnection every couple mins.
Insurer: Trupanion
By:
Trupanion has come through for us several times and the customer service has been great.
Trupanion has come through for us several times, and the customer service has been great.
Insurer: Trupanion
By: Phillip
Very friendly and easy to work with
Very friendly and easy to work with
Insurer: Trupanion
By: greg
Very friendly answered my question quickly and accurately
Very friendly, answered my question quickly and accurately
Insurer: Trupanion
By: Alison
was impressed at how quickly they took care of my claims
was impressed at how quickly they took care of my claims
Insurer: Trupanion
By: hillary
We had to rush out pup in the emergency clinic and it was so reassuring to know that we would.
We had to rush out pup in the emergency clinic and it was so reassuring to know that we would. it need to turn down a diagnostic test or surgery because of cost. We were able to make the best decisions based on the best medical treatment without hesitation. Also, it is a relief to have the emergency clinic handle all the paperwork and that you work with them during a stressful time for pet owners.
Insurer: Trupanion
By: Jennifer