154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

November 23, 2020

So far we have no problems with our…

So far we have no problems with our claims. Have been very happy with this insurance. We had another plan and after the first year they increased our cost of insurance a lot.

Insurer: Pets Best

By: Kimberly Renee Jose

November 23, 2020

We reviewed 8 different pet insurances...

We have 2 cats that we wanted to ensure - ages 8 & 9. The on-line Trupanion process was efficient. I reviewed around 8 different pet insurance plans, and Trupanion had the most convenience and coverage we wanted. I also talked with a representative (Beth) from Trupanion who was very helpful. Thanks!

Insurer: Trupanion

By: Gayle

November 23, 2020

This may be the worst pet insurance…

This may be the worst pet insurance company existing. Notice all the previous reviews were "invited" to review, so here is my honest personal experience. Our puppy ingested something toxic in our laundry room leftover by previous tenants that we rushed him to the ER for October 2nd. We submitted the claim almost 60 days ago and my portal still says "waiting on vet info" which is incorrect since I went into my vet's office and watched them send it over. When I asked PetsBest they just said their portal doesnt update properly (then fix it????). It's Nov 23rd and they said they still have no decision and we likely wont even get paid close to what should be covered. Not even 2 weeks later our vet gives us a prescription to treat our puppy's stomach illness and PetsBest denies the claim saying it was "preventative" so we had to submit an appeal and have our vet manually write that the medicine was used to treat our puppy rather than prevent. We still have not heard back from that a month later. Not to mention the 14 calls I have made (I keep a call log) have an average wait time of 47 minutes.... this insurance company is a joke! Please save your money.

Insurer: Pets Best

By: Julia Heriford

November 23, 2020

Superb Service

Superb Service We've had pet insurance in three countries and Healthy Paws has been head and shoulders above the rest for value, service and efficient administration of claims. We've never been disappointed and have been grateful that when our dog has had a major problem, we haven't had to question whether Healthy Paws will be there for us.

Insurer: Healthy Paws

By: T

Useful
Verified November 23, 2020

Superb Service

We've had pet insurance in three countries and Healthy Paws has been head and shoulders above the rest for value, service and efficient administration of claims. We've never been disappointed and have been grateful that when our dog has had a major problem, we haven't had to question whether Healthy Paws will be there for us.

Insurer: Healthy Paws

By: Trish

November 23, 2020

Very polite and completely knowledgeable very understanding of our problems.

Very polite and completely knowledgeable, very understanding of our problems.

Insurer: Trupanion

By: Aleta

Useful
November 23, 2020

We have already recommended Trupanion to several friends who signed up to the insurance.

We have already recommended Trupanion to several friends who signed up to the insurance. One has had to submit a claim and was very impressed how quickly they received a response and reimbursement. I wish our health insurers were this easy to work with and take care of our claims.

Insurer: Trupanion

By: Gary

Useful
November 23, 2020

You have always done what you said you would do.

You have always done what you said you would do. My animals are very well taken care of.

Insurer: Trupanion

By: Margareta

Useful
November 23, 2020

Your customer service is ALWAYS impeccable.

Your customer service is ALWAYS impeccable. I¡¦ve never talked to someone rude or not empathetic that works for Trupanion.

Insurer: Trupanion

By: Brent

Useful
November 23, 2020

Your reps are so great!

Your reps are so great! They are clear and handle efficiently.

Insurer: Trupanion

By:

Useful

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