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So far we have no problems with our…
So far we have no problems with our claims. Have been very happy with this insurance. We had another plan and after the first year they increased our cost of insurance a lot.
Insurer: Pets Best
By: Kimberly Renee Jose
We reviewed 8 different pet insurances...
We have 2 cats that we wanted to ensure - ages 8 & 9. The on-line Trupanion process was efficient. I reviewed around 8 different pet insurance plans, and Trupanion had the most convenience and coverage we wanted. I also talked with a representative (Beth) from Trupanion who was very helpful. Thanks!
Insurer: Trupanion
By: Gayle
This may be the worst pet insurance…
This may be the worst pet insurance company existing. Notice all the previous reviews were "invited" to review, so here is my honest personal experience. Our puppy ingested something toxic in our laundry room leftover by previous tenants that we rushed him to the ER for October 2nd. We submitted the claim almost 60 days ago and my portal still says "waiting on vet info" which is incorrect since I went into my vet's office and watched them send it over. When I asked PetsBest they just said their portal doesnt update properly (then fix it????). It's Nov 23rd and they said they still have no decision and we likely wont even get paid close to what should be covered. Not even 2 weeks later our vet gives us a prescription to treat our puppy's stomach illness and PetsBest denies the claim saying it was "preventative" so we had to submit an appeal and have our vet manually write that the medicine was used to treat our puppy rather than prevent. We still have not heard back from that a month later. Not to mention the 14 calls I have made (I keep a call log) have an average wait time of 47 minutes.... this insurance company is a joke! Please save your money.
Insurer: Pets Best
By: Julia Heriford
Superb Service
Superb Service We've had pet insurance in three countries and Healthy Paws has been head and shoulders above the rest for value, service and efficient administration of claims. We've never been disappointed and have been grateful that when our dog has had a major problem, we haven't had to question whether Healthy Paws will be there for us.
Insurer: Healthy Paws
By: T
Superb Service
We've had pet insurance in three countries and Healthy Paws has been head and shoulders above the rest for value, service and efficient administration of claims. We've never been disappointed and have been grateful that when our dog has had a major problem, we haven't had to question whether Healthy Paws will be there for us.
Insurer: Healthy Paws
By: Trish
Very polite and completely knowledgeable very understanding of our problems.
Very polite and completely knowledgeable, very understanding of our problems.
Insurer: Trupanion
By: Aleta
We have already recommended Trupanion to several friends who signed up to the insurance.
We have already recommended Trupanion to several friends who signed up to the insurance. One has had to submit a claim and was very impressed how quickly they received a response and reimbursement. I wish our health insurers were this easy to work with and take care of our claims.
Insurer: Trupanion
By: Gary
You have always done what you said you would do.
You have always done what you said you would do. My animals are very well taken care of.
Insurer: Trupanion
By: Margareta