154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

November 24, 2020

Very helpful

Bryce was very helpful in helping me with this years options and renewal.

Insurer: AKC

By: Tracy

Useful
November 24, 2020

Above and beyond in customer service

Cortney was above and beyond in her customer service. She answered every one of my many questions and was compassionate to work with throughout the process. She is an enviable part of your team and a pleasant example of your company! Thank you!

Insurer: AKC

By: Christa

Useful
November 24, 2020

I felt like a valued customer

The rep I spoke to was very nice & polite. I called for a variety of reasons, such as updating payment method etc. I felt like a valued consumer.

Insurer: AKC

By: Teri

Useful
November 24, 2020

Always have taken care of me.

Always have taken care of me.

Insurer: Trupanion Canada

By: Raz

Useful
November 23, 2020

Have had a policy for one pet for…

Have had a policy for one pet for years; payments made through monthly debit by the company; my payment account information has never changed; last month I received an email on the date payment was due "Your account has been suspended". said my bank payment had been declined; I checked, no, it had not, it hadn't been presented; went to my account on the website, entered my payment information it kept stating "unsuccessful". Then I checked my bank, payment had been made; emailed them & they called back & said it was a system error, not to worry. This month I rec'd an email Cancellation of Policy Notification due to "non-payment". I called them, they asked that I go to the account page on their website & enter the payment information. I did, it was immediately paid. The rep said she would talk to the appropriate dept about the issue; I asked that she get back to me since it happened 2 months in a row after years of no problem. Next contact I received was in USPS "Pet Health Notice of Cancellation". dated same date I spoke with the rep; giving me less than 30 days til policy expiration. Does this company start canceling policies after they've been in force for a few years, consistently paid, zero claims, because they assume that the longer the hold the policy the more likely it is that a claim will eventually be submitted? Are they operating in good faith?

Insurer: Healthy Paws

By: Lynda Aird

Verified November 23, 2020

Amazing!!!!!!!!!!

There are no words that can express my gratitude for Healthy Paws. My cat swallowed a long ribbon. They had to surgically remove it from her intestines. Healthy Paws covered everything. There was NO delay in getting the reimbursement. I have no idea what we would have done if we didn’t have insurance. Her surgery was around $5000. I am so thankful we got insurance and that we went with Healthy Paws.

Insurer: Healthy Paws

By: Candy Embry

November 23, 2020

Amazing

There are no words that can express my gratitude for Healthy Paws. My cat swallowed a long ribbon. They had to surgically remove it from her intestines. Healthy Paws covered everything. There was NO delay in getting the reimbursement. I have no idea what we would have done if we didn’t have insurance. Her surgery was around $5000. I am so thankful we got insurance and that we went with Healthy Paws.

Insurer: Healthy Paws

By: Candy

Useful
November 23, 2020

Bad insurance

Dont go with this place They are ok when your pet is young but wait tell they get older been with this company for twenty years My pup is 12years old can down with cancer they pup my bill up $180.00 more that top it off to 770.00 a month and thy told me over the phone that is they are older Shame on you Pets Bet You knew he had cancer dont go with they you will pay when they get older Find a better one while your pup is young

Insurer: Pets Best

By: Betty

Useful
November 23, 2020

First-time pet insurance users

This is our first time using pet insurance. I labored over which company to choose, and finally selected Prudent Pet for reasons that I felt would fit our pet's needs the best. We unfortunately just encountered two back-to-back health issues with our puppy - one of which was rather costly - right before the holidays. I submitted my claims not knowing what to expect on timeframe or even approval of the claims. Much to my relief (and surprise) both were approved within FOUR days and reimbursement was deposited just a day or two after that. I'm still blown away. And one last thing - submitting the claims online was incredibly simple too. If you're on the fence about pet insurance - get it. If you're on the fence about what company to use - I highly recommend Prudent Pet.

Insurer: Prudent Pet

By: S. Owens

November 23, 2020

Good rates & fair process

Very simple process to submit and verify claim. Outcome is forthright and fair. Good rates for value.

Insurer: Pets Best

By: H.A. McGreevy

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