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Pet parents across the U.S. and Canada have left over 218,808 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Our experience with ASPCA Pet Health…
Our experience with ASPCA Pet Health Insurance has been EXCELLENT!!!!
Insurer: ASPCA
By: Barbara
Unsupportive Waste of Money
I got a policy for this company as an incentive for adopting a neglected dog. When I got the dog, I was not made aware he had any pre-existing conditions (but I did ask). It was clear when he came to me he had severe skin issues and was underweight. I took him to the vet, and got a bill for about $500 (with a $91 coupon through the rehoming program I got him through). He was behind on vaccinations and tests, needed medication for his skin condition, and because of his skin condition the vet recommended they run a blood test. Trupanion denied the entire claim, they said the entire visit was not eligible, and said I should have expected all of these charges for my new "fur baby" - their words. I asked what they do cover, and essentially unless you foresee your pet becoming gravely ill or injured, this is a total waste of money. I had also spoken to customer support before activating the insurance, and I was told all coverage would be to support the sick pet - total false advertising. Also, their monthly payments are sky high. Seriously, not worth it. ***Edit: I called the number left in the team's response below. It is just the general customer service line, not a direct or special line. Again, they were incredibly unhelpful. If you are adopting a dog from a shelter or rehoming organization, this company is a complete waste of money. If you adopt a perfectly healthy puppy from a breeder, it might be worth your while if your dog needs surgery in 10 years. Essentially, my dog is being discriminated against by this company due to his former owner's neglect. As a responsible pet parent, I will pay the *full* price.
Insurer: Trupanion
By: Caroline
ASPCA has been great with processing…
ASPCA has been great with processing our claims and getting the reimbursements deposited.
Insurer: ASPCA
By: Rebecca Hauboldt
Good coverage, slow processing
They did cover the vaccines and wellness appointment as promised. However, it took almost a month for them to process our claim. Don't expect to get reimbursed quickly.
Insurer: ASPCA
By: Jennifer L.
Excellent support
Fair in solving claims.
Insurer: Nationwide
By: LeDana
Wondeful
Nationwide pet insurance is helpful in many ways! It takes off a lot of stress when a pet injury or illness pops up. Their 24/7 vet helpline is also an incredible feature !
Insurer: Nationwide
By: Caela
we have never had any issues with Trupanion you have always connected immediately and have taken care of any issues we have had.
we have never had any issues with Trupanion, you have always connected immediately and have taken care of any issues we have had. With Patches we have had many issues and have been so grateful for your prompt service and clear explantion of anything not covered.
Insurer: Trupanion Canada
By: Gaye
Very helpful over the phone.
Very helpful over the phone. Also had patience!
Insurer: Trupanion Canada
By: Nancy
Trupanion was wonderful during my dog Chino's life.
Trupanion was wonderful during my dog Chino's life. He had a number of issues the worst of which was the lymphoma that led to his passing at the end of January. Trupanion was there every step of the way to help us be able afford treatment we may not have otherwise been able to afford. We will have trupanion as our pet insurance for all our dogs now and in future.
Insurer: Trupanion Canada
By: Lysa
Heart meds quickly approved
Trupanion quickly approved my dog's heart medication coverage.
Insurer: Trupanion Canada
By: Allan