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Scamming
They take your money for the Highest option pet insurance coverage ever month your dog is past the Deductible stage, my dog had an injury not knowing if his arm was broken 4am we go to the Vet emergency.... $937 bill was submitted with the medical Chart and Veterinarian notes Radiology reports...... I'M SORRY WE CANNOT REMBERSE YOU FOR THIS CLAIM...... I AM STILL WAITING FOR SOME ONE TO SAY YOU HAVE BEEN PUNKED! Pet’s Best they talk a good game but when it's time for them to show up they don't.... they send you Emails 12:45am.... you know they are up to NO Good when you can't send an email during normal Hours!
Insurer: Pets Best
By: Kedra
I wish I could say SPOT will have your back, but I can’t…
I wish I could say SPOT will have your back, but I can’t… We purchased the policy when my puppy was 3 months old. He got into trouble and swallowed rocks twice: once before and once during the insurance waiting period. The first time, he went to the ER for an endoscopy to remove them from his stomach. The second time the Dr made him puke it out. He had diarrhea for a couple weeks after due to all these procedures, but it went away after some time. It was all paid out of pocket ($4K) because the policy wasn’t active at this time. Too bad timing didn’t work out but that was the rules we agreed to, no hard feelings there. After the waiting period was over, our dog started causing destruction around the house when left alone. He bit entire corners off the walls and literally ate two holes through the wall when left alone inside a gated kitchen for less than 1 hr. We consulted with the vet and they wrote a letter diagnosing separation anxiety and recommending behavioral treatment, which SPOT claims is covered. We submitted the letter from the Dr and letter from an animal behaviorist outlining a treatment plan to SPOT for approval. They denied coverage claiming that eating rocks when he’s with us is a sign of separation anxiety and is therefore a pre-existing condition. I argued it is unreasonable to claim that a behavior observed when accompanied is a symptom of separation anxiety, but they disagreed. They also disagreed with the Dr’s letter that, literally and word by word, states the diagnosis for separation anxiety is unrelated to eating rocks. SPOT formulated their own diagnosis for my dog that justifies rejection of coverage and denied the claim. At some point the diarrhea came back and lasted for weeks. The vet put him on medication for a month but wasn’t getting better so they recommended doing a full blood panel to diagnose any physical issues. SPOT rejected coverage for the vet’s medication, the blood panel and diagnostic tests claiming that because he had diarrhea before, it is a pre-existing condition and no treatment would be covered. I’m not one to leave bitter reviews around the internet but I at least felt I had to share my experience and warn others.
Insurer: Spot
By: Guillermo
Healthy Paws was great with the claim…
Healthy Paws was great with the claim for my kitty. She had to get emergency surgery on her abdomen, which ended up costing us a lot without any budgeting for it. Luckily Healthy Paws was able to reimburse me 80% (which is my selected reimbursement amount). We ended up paying less than a 1/3 of the total cost. They were very quick to get the claim through, checked in a couple times, and I received the check only a week after submitting the claim!
Insurer: Healthy Paws
By: Emily Dodd
Very quick to review claim
Healthy Paws was great with the claim for my kitty. She had to get emergency surgery on her abdomen, which ended up costing us a lot without any budgeting for it. Luckily Healthy Paws was able to reimburse me 80% (which is my selected reimbursement amount). We ended up paying less than a 1/3 of the total cost. They were very quick to get the claim through, checked in a couple times, and I received the check only a week after submitting the claim!
Insurer: Healthy Paws
By: Emily
I wish I could say SPOT will have your back, but i can't...
I wish I could say SPOT will have your back, but I can’t… We purchased the policy when my puppy was 3 months old. He got into trouble and swallowed rocks twice: once before and once during the insurance waiting period. The first time, he went to the ER for an endoscopy to remove them from his stomach. The second time the Dr made him puke it out. He had diarrhea for a couple weeks after due to all these procedures, but it went away after some time. It was all paid out of pocket ($4K) because the policy wasn’t active at this time. Too bad timing didn’t work out but that was the rules we agreed to, no hard feelings there. After the waiting period was over, our dog started causing destruction around the house when left alone. He bit entire corners off the walls and literally ate two holes through the wall when left alone inside a gated kitchen for less than 1 hr. We consulted with the vet and they wrote a letter diagnosing separation anxiety and recommending behavioral treatment, which SPOT claims is covered. We submitted the letter from the Dr and letter from an animal behaviorist outlining a treatment plan to SPOT for approval. They denied coverage claiming that eating rocks when he’s with us is a sign of separation anxiety and is therefore a pre-existing condition. I argued it is unreasonable to claim that a behavior observed when accompanied is a symptom of separation anxiety, but they disagreed. They also disagreed with the Dr’s letter that, literally and word by word, states the diagnosis for separation anxiety is unrelated to eating rocks. SPOT formulated their own diagnosis for my dog that justifies rejection of coverage and denied the claim. At some point the diarrhea came back and lasted for weeks. The vet put him on medication for a month but wasn’t getting better so they recommended doing a full blood panel to diagnose any physical issues. SPOT rejected coverage for the vet’s medication, the blood panel and diagnostic tests claiming that because he had diarrhea before, it is a pre-existing condition and no treatment would be covered. I’m not one to leave bitter reviews around the internet but I at least felt I had to share my experience and warn others.
Insurer: Spot
By: Guillermo Fuentes
I wish I could say SPOT will have your back, but I can’t…
I wish I could say SPOT will have your back, but I can’t… We purchased the policy when my puppy was 3 months old. He got into trouble and swallowed rocks twice: once before and once during the insurance waiting period. The first time, he went to the ER for an endoscopy to remove them from his stomach. The second time the Dr made him puke it out. He had diarrhea for a couple weeks after due to all these procedures, but it went away after some time. It was all paid out of pocket ($4K) because the policy wasn’t active at this time. Too bad timing didn’t work out but that was the rules we agreed to, no hard feelings there. After the waiting period was over, our dog started causing destruction around the house when left alone. He bit entire corners off the walls and literally ate two holes through the wall when left alone inside a gated kitchen for less than 1 hr. We consulted with the vet and they wrote a letter diagnosing separation anxiety and recommending behavioral treatment, which SPOT claims is covered. We submitted the letter from the Dr and letter from an animal behaviorist outlining a treatment plan to SPOT for approval. They denied coverage claiming that eating rocks when he’s with us is a sign of separation anxiety and is therefore a pre-existing condition. I argued it is unreasonable to claim that a behavior observed when accompanied is a symptom of separation anxiety, but they disagreed. They also disagreed with the Dr’s letter that, literally and word by word, states the diagnosis for separation anxiety is unrelated to eating rocks. SPOT formulated their own diagnosis for my dog that justifies rejection of coverage and denied the claim. At some point the diarrhea came back and lasted for weeks. The vet put him on medication for a month but wasn’t getting better so they recommended doing a full blood panel to diagnose any physical issues. SPOT rejected coverage for the vet’s medication, the blood panel and diagnostic tests claiming that because he had diarrhea before, it is a pre-existing condition and no treatment would be covered. I’m not one to leave bitter reviews around the internet but I at least felt I had to share my experience and warn others.
Insurer: Spot Canada
By: Guillermo
We are very happy with our policy and…
We are very happy with our policy and the excellent customer service.
Insurer: Trupanion
By: Bonnie
I’m thankful for having the insurance
I’m thankful for having the insurance. With the issues my female American pit bull has had with her PTLO surgeries this year I would have been out of pocket thousands of dollars without the insurance. The coverage has been excellent for the most part covering many things?
Insurer: Trupanion Canada
By: Dale
Life savers!
Trupanion has been fantastic at helping to cover the cost of several large medical expenses for my dog. He was diagnosed with orthopedic issues before turning a year old for which he receives ongoing treatment, he's had multiple surgeries to relieve obstructions, and has had back surgery as well. Without Trupanion I no doubt would have had to euthanize or surrender my boy to someone who could afford to provide for his medical needs. I am beyond grateful that I signed up with Trupanion from the start. They keep him living a happy and healthy life.
Insurer: Trupanion
By: Lorena
You are great!!
You guys really care about our animals, I just can feel it. Your response on claims is so quick and everything is so perfectly detailed. You reimburse super fast. I wish insured people because I would sooo want you to be my insurance provider 😁
Insurer: Trupanion
By: Jenny