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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Effortless
It was effortless! The vet called said puppy needed to have dental work. The vet told us it was covered by Trupanion. They extracted the teeth and I was sent the invoice that said everything was covered! I didn't even had to submit the claim! Wonderful service.
Insurer: Trupanion
By: Tom
Knowledgeable and nice
Knowledgeable and nice
Insurer: Trupanion
By: Dorothy
Love the chat feature and the ability to quickly talk to a real person that seems like they care and actually wants to help.
Love the chat feature and the ability to quickly talk to a real person that seems like they care and actually wants to help.
Insurer: Trupanion
By:
Superb customer service!
Minimal paperwork and quick payment! Just excellent! I wish my Humana insurance was this efficient and painless.
Insurer: Trupanion
By: steve
Outstanding customer service wonderful product easy to handle claims and basically saved our dogs life from liver cancer.
Outstanding customer service, wonderful product, easy to handle claims and basically saved our dogs life from liver cancer.
Insurer: Trupanion
By: Debra D
Overall cost vs value of product
Overall cost vs value of product
Insurer: Trupanion
By: Jennifer
Prompt and Professional Service
Prompt payment!
Insurer: Trupanion
By: Vanessa
responsive and followed up well
responsive and followed up well
Insurer: Trupanion
By: Susan
Taking too long to process a claim.
Taking too long to process a claim.
Insurer: Trupanion
By: Linda
The company¡¦s refusal to pay anything regarding our dog¡¦s recent medical treatment was an absolute breach of the policy provisions and disgraceful display of arrogance.
The company¡¦s refusal to pay anything regarding our dog¡¦s recent medical treatment was an absolute breach of the policy provisions and disgraceful display of arrogance. A total disregard to it¡¦s policyholders. I expect to hear from someone in authority from Trupanion as to it¡¦s inexcusable conduct to a loyal policy holder, who always paid the premium on time!
Insurer: Trupanion
By: James