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Great Experience So Far
Recently, we found out the company we had pet insurance with did not offer a wide variety of possible hereditary conditions. While our dog is in prime health now at 10 months old, we wanted to make sure we had coverage for the "just in case" later on in his life. After researching many companies, we heard of Prudent Pet. When we called, Monica was extremely helpful. She answered all the questions I had, and you could tell she truly loves animals as well as her job! She was such a pleasure to talk to. She made sure I knew of all the coverage offered and plans, did not pressure us to sign-up, and had no problem answering the many questions I had. We decided to sign-up and so far we couldn't be happier! We are happy to be new members of the Prudent Pet family, and to have a company behind us that loves what they do and has a passion for our beloved four legged family members!
Insurer: Prudent Pet
By: Kathryn
Trupanion deserves six stars.
Have had Trupanion for over five years and they have been superb on every occasion. Never try to squeeze you on claims. Always honor their 90% coverage promise. Have kept their promise not to raise rates when you have claims. Pay quickly with direct deposit available. Answer the phone quickly when you need to speak to a human. Somebody needs to add a sixth star for them!
Insurer: Trupanion
By: Kenneth Rogers
Monica is still the best
Monica is still the best! I was having problems logging in. James (I think) fixed the problem. Monica took the initiative to call me later to follow up on the issue. She merits a promotion and a raise. Thank you for having employees like her!
Insurer: Prudent Pet
By: PATTI
Excellent Pet Insurance
When our 1 year old cat got sick, all we wanted to was to help him. What we didn't realize was how expensive his treatment would be and the Vets would not give the treatment unless it was paid upfront. Healthy paws customer care team was fully supportive and took care of what we needed right away. I almost wish I have this kind of health insurance for myself and my human children. I believe in insurance and for your furry family member, get Healthy Paws.
Insurer: Healthy Paws
By: Ena
The Customer Service is excellent!
My first experience with customer service is excellent. I am always so protective of my cats and the agent I spoke to understood my needs and my financial concerns.
Insurer: Prudent Pet
By: Terri Jude Davis
Angel is my forever best friend
Angel is my forever best friend! Unfortunately, she had to undergo a major ACL/MCL surgery. While we can’t always prepare for these kinds of things Healthy Paws reassured me the day it happened they would have my back! I was literally in tears. I am so grateful for this Insurance and their ability to reduce the stress and truly make us feel like family. Thank You Healthy Paws Team!
Insurer: Healthy Paws
By: Katelynn Weaver
Do not waste your money
Do not waste your money. Everything is determined to be pre-existing and it takes many weeks to get that answer. You cannot talk to a claims assessor and your only route is appeal. Not worth bothering as it just feels to me they want your money only to deny you.
Insurer: Trupanion Canada
By: Leslie Green
Uncomplicated and quick help…
With the uncomplicated and quick help of Healthy Paws we didn't need to worry about the financial side of our dog's health issues. Healthy Paws for us is just a peace of mind and we are happy to have their insurance. Thank you so much!
Insurer: Healthy Paws
By: Viola Rogers
I have had all positive experiences…
I have had all positive experiences with Healthy Pet. Their payout turnaround is very quick, and they are easy to reach by telephone. They have even emailed me post-surgery to check up on my dog. I would definitely recommend this company.
Insurer: Healthy Paws
By: LB
Excellent pet insurance
When our 1 year old cat got sick, all we wanted to was to help him. What we didnt realize was how expensive his treatment would be and the Vets would not give the treatment unless it was paid upfront. Healthy paws customer care team was fully supportive and took care of what we needed right away. I almost wish I have this kind of health insurance for myself and my human children. I highy recommend Healthy paws to any pet owners.
Insurer: Healthy Paws
By: NYC cats owner