154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,400 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,342 reviews
10,808 reviews
27,507 reviews
14,177 reviews
63,026 reviews
Category with most reviews
This chart shows the distribution of review categories.
Trupanion is a genuine company
Trupanion is a genuine company. I appreciate their customer service and that you can actually talk with a person vs a computer. We will be customers for the life of our pet.
Insurer: Trupanion
By: Emily
Amazing and efficient service
Great service. Claims are processed quickly and payments made in a very reasonable time. Never any issues.
Insurer: Pets Best
By: Linda
Truly Satisfied
I'm typically not one to leave reviews, but I feel that Pets Best deserves this review. I had read mixed things, which isn't unusual wen browsing the internet. Regardless of the negative reviews, I chose Pets Best because they offered affordable coverage for my aging pet. I want to give him the best I can, but I still have a budget to work with. When he was diagnosed with Lymphoma (not too long after purchasing the policy, might I add) I was worried they might deny my claim because I was such a new customer. I have to say that I have had ZERO issues. Their coverage is amazing and while a bit delayed due to COVID, I still find that I am receiving a check in a timely manner. They even e-mailed to apologize for the delay, which is understandable given the current circumstances. The last two claims took about 6 weeks. Personally, I am VERY pleased with that turnaround time. The one thing I think they could improve on is their wait times when calling. I have called twice and my average wait time is about 45 mins. Having a call back option would be beneficial. Overall, I'm very happy with the coverage and I am happy to recommend them to anyone, especially if you are in need of coverage for an older animal. From the bottom of my heart- Thank you Pets Best. My dog is thriving and I am making the most of this extra time with him without the financial strain. We will FURever be grateful <3
Insurer: Pets Best
By: Kathryn
Fantastic customer service
Claims are simple to submit and handled quickly. I have received several emails from customer service checking on my pet after a claim was filed.
Insurer: Healthy Paws
By: Melody
Highly Recommend
Have had nothing but a wonderful experience with settling any claims.
Insurer: Figo
By: VickiB
Many years ago I was seeking to change…
Many years ago I was seeking to change Pet Insurance Companies. I checked out Healthy Paws and have been so pleased with the decision to sign our sweet boxer up for coverage. She has not required frequent need for care coverage despite being diagnosed with Megaesophagus. She has had a malignant tumor removed and just recently blew out her ACL requiring joint surgery. Despite age 9 being on the older side for a boxer, she remains very active. The claims process couldn't be more simple! I used my phone app, took a picture of the invoice and sent it. Not thinking I would be placing a claim this year I had not sent a few earlier invoices re a few meds. All were accepted and coverage paid promptly! I could not be happier with service and payment.
Insurer: Healthy Paws
By: Beverly Wyman
Very happy with Trupanion as a service.
Very happy with Trupanion as a service. All my concerns are always addressed. I am treated well as a client.
Insurer: Trupanion Canada
By:
Very personable and helpful!
Very personable and helpful!
Insurer: Trupanion Canada
By:
Excellent company
Website was clear and lots of information and easy to navigate
Insurer: Trupanion Canada
By: