210,146+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 210,146 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

210,146 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,751 reviews

4.9
Healthy Paws

11,028 reviews

4.9
Fetch

5,316 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,891 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

January 16, 2020

Worst pet insurance ever.

I got this insurance to have peace of mind about my dog because I care about him more than I do myself. And he chipped his tooth and had to have it removed. I filed a claim and the claim took from September until January for them to finally process it. Than they tell me oh we only cover $180 of the procedure. Out of $810. And then $180 did not even cover my deductible. Worst pet insurance I have ever tried. Don’t get this insurance you will be very displeased.

Insurer: Pets Best

By: Michael

Useful
Verified January 16, 2020

Such a Relief being able to care for my dog.

It is such a relief being able to care for my dog when she is sick and provide testing and treatment without being a financial burden. When my dog --who is my only family is sick I don't think twice. The claims are always timely and very fair. Exactly as my policy states. Thank you, Trupanion. I tell all my friends about you.

Insurer: Trupanion

By: Sherry

Useful
January 16, 2020

A bunch of crooks!

My dog had Cushing's before I got the insurance, and had to have his gallbladder removed (I didn't try to claim that, pre-existing). Later he was hospitalized for diabetic ketoacidosis, and died 6 hours after his release. I put in a claim which took over a month to process, because they were waiting on unrelated medical documentation from the gallbladder surgery. They denied they claim because dogs with Cushing's are more susceptible to DKA...he could have gotten DKA regardless of the Cushing's, and didn't have it at the time I got the insurance (increased susceptibility is not a diagnosed pre-existing condition). They took my money every month, and I received none of the help I expected when my dog was sick.

Insurer: Embrace

By: Joe

Useful
January 16, 2020

Read the coverages and know what you are buying

PetsBest seemed to have the coverage I needed for my Mastiff/Pit mix pupply and I bought the policy when she was 6 weeks old. I thought I read the policy but apparently did not pick up on the fact they do not pay for many preventative services and well care visits. I was surprised when my claim regarding the spaying of my pup was not covered. This procedure should be covered due to the fact that it prevents many problems in female dogs that would cost far more money in claims later in life. Even Petsmart's puppy plan covers spaying! I am currently re-evaluating my coverage and whether to change to another company.

Insurer: Pets Best

By: Sandra

Useful
January 16, 2020

Healthy Paws makes claims easy

Healthy Paws has been nothing but the best for me and my dog, Emmett. I sing their praises whenever someone asks me about pet insurance. In December of 2019, Emmett had to get multiple MRIs and x-rays done and was diagnosed with multiple bulging discs causing nerve issues. Healthy Paws covered all the diagnostics and his new medications with no complications — and completed the claim before Christmas . Then a week later due to side effects of prednisone (body thinks it's starving) he ate a rope toy for the first time in his life (he's 8 years old.) Healthy Paws covered the ER visit with no hassle.

Insurer: Healthy Paws

By: Natasha C

January 16, 2020

Best for pets

They are speedy and kind and right to the point. They even ask how your fur baby is doing after something serious happens! Love them! You’ll thank yourself for getting it god forbid something happens to your pet!

Insurer: Healthy Paws

By: Meaghan

Useful
January 16, 2020

Trupanion provides great health coverage

Now that claims are being handled electronically rather than through faxing, they are dealt with expeditiously and generally approved within one or two days of being transmitted and the correct amount is direct deposited to my bank account the following day. My dogs have had myriad claims for medications and surgeries and Trupanion has always been there to cover their needs.

Insurer: Trupanion Canada

By: Lorna

Useful
January 16, 2020

Trupanion gets an A++ from me!

Always very fast and very helpful because its hard to afford some of the expenses alone. Thank you.

Insurer: Trupanion Canada

By: Eilidh

Useful
January 16, 2020

Trupanion lies to customers

I like that vet can submit directly and I only have to pay difference not covered. You don't cover exams which you should. Also you lie to customers saying premiums don't increase for life of pet. My premiums have gone up 250% in last 2-3 years due to '�reassessment of overall very claims in Hamilton area'�. For this reason will never purchase pet insurance in future. And won't recommend Trupanion to anyone.

Insurer: Trupanion Canada

By: Lynn

Useful
January 16, 2020

Thanks for your help l am senior on a limited income my cat is diabetic great help.

Thanks for your help l am senior on a limited income my cat is diabetic great help.

Insurer: Trupanion Canada

By: Sharon

Useful

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