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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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1. Because your customer service is terrific--regardless of whom I speak with, everyone is warm, smart, and responsive. 2. Trupanion doesn't nickel and dime the client when it comes to claims--and reimburses you FAST. 3. Trupanion locks in your monthly premium based on the age of your pet when you enroll in the program. 4. Once you hit the deductible for a given condition, you don't have to pay the same deductible for that same condition in subsequent years.
Insurer: Trupanion
By:
After 6 years of paying monthly premiums Trupanion has no Interest in supporting us through our beloved dog’s illness and convalescence.
After 6 years of paying monthly premiums, Trupanion has no Interest in supporting us through our beloved dog’s illness and convalescence. Trupanion seems to have no interest in the facts or making good on our contract. Customer service rep was very nice but not able to help aside from listening and sending appeal form. I used to tell everyone to get Trupanion but that was before my pet actually got sick.
Insurer: Trupanion
By:
Alex went out of his way to expedite the claims process.
Alex went out of his way to expedite the claims process. He was very caring.
Insurer: Trupanion
By:
Always courteous and friendly service.
Always courteous and friendly service.
Insurer: Trupanion
By:
Trustworthy Trupanion
Always prompt, always professional!
Insurer: Trupanion
By:
Always reliable friendly professional and typically can answer my questions or solve a problem in one phone call.
Always reliable, friendly, professional and typically can answer my questions or solve a problem in one phone call. This goes for all reps I have talked to.
Insurer: Trupanion
By:
Because you guys are quick to reply and never a hassle to deal with.
Because you guys are quick to reply and never a hassle to deal with. All of your agents are very knowledgeable.
Insurer: Trupanion
By:
Customer service is great
Customer service is great
Insurer: Trupanion
By:
Each time I have a called with question I experience great customer service!
Each time I have a called with question, I experience great customer service! Trupanion employees and the company really care for your pet. I’m so happy with the decision I made; choosing Trupanion!
Insurer: Trupanion
By: