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Pet parents across the U.S. and Canada have left over 215,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Except customer service!
Left call back request, and Dan called me back with 10 minutes. He attended to my concern in a professional manner. Very caring!
Insurer: Embrace
By: Brenda
Highly satisfied customer
Nationwide has been reliable and helpful in the care of my dogs.
Insurer: Nationwide
By: Laura
great but could use more communication
All in all a great insurance company but it would be nice if you'd provide an email reminder when its the best time to get the flea meds. Then I wouldn't order it right before my policy renews and miss being able to claim it. I hope this isn't too confusing. Thanks for all you do and stay safe. Barbara
Insurer: Nationwide
By: Barbara
amazing pet insurance coverage
Customer service is just wonderful. The phone app to make claims on could not be more simple to use. I am extremely pleased with Nationwide Pet Insurance and have recommended it to all my friends.
Insurer: Nationwide
By: Barry
Worth Every Penny for the Peace of Mind it Gives
I have had Nationwide Pet Insurance (formerly VPI) covering my dogs for over 15 years. Nationwide has covered everything from regular health care to cancer treatment. Their online system is easy to use and everything can be done online. They’ll even deposit your reimbursement checks directly into your account within a few days of submitting a claim. And, they’re constantly looking for ways to enhance and improve their services.
Insurer: Nationwide
By: Diane
Terrible
I am cancelling my policies with this company because they are inept. I submitted a wellness policy claim in December 2019. It is now April and they still have not paid the claim. They sent me two cheques - I returned one and they recalled the other. I have spent untold time on the phone and sent them letters but they still can't seem to do what should be simple and straightforward. Awful. Go somewhere else for pet insurance. Anywhere else would be better than this company.
Insurer: Pets Plus Us
By: Chris
Quick turnaround!
Easy submission on the app. Processed within days. Much better than it used to be -- I used to have to wait almost a month and lately it is just a few days.
Insurer: Nationwide
By: Mimi
So lucky to be able to help my fur baby With Healthy Paws
I have had Healthy Paws since my pug Brutus was only 4 months old, and boy am I glad I got it. My poor Brutus has had some health issues since he was about 2 and Healthy Paws has been a life savor..with medications, and vet visits, and even a few trips to Emergency Vet. It can be very overwhelming you want to do whatever you can to keep your fur baby healthy and get them the best care but it can be really costly. Knowing i have Healthy Paws to help me out with those costs means all the difference in the treatment he gets. I tell everyone I know to get pet insurance and do your research. I had a pug before this one and the insurance was not great. I often tell people i wish I could go on his plan its better than mine is! I would definitely recommend this to anyone who has a fur baby. I have the best plan but they do offer other more cost efficient plans for people.
Insurer: Healthy Paws
By: Nicole
Thank You for paying 80% of Blue Leahs elbow dysplasia operation!
Blue Leah hurt herself after a walk one evening & I took her to the emergency vet service. They thought she had sprained her left leg & advise to take her to her vet if her limp doesn't improve. We schedule a vet visit with her primary vet after a week. She took x-rays and submitted them to another doctor for review. Attended a consultation and was advised that she had elbow dysplasia in both front legs. They told us the cost could be $3600 - $4200 to perform surgery to remove the cartilage blocking proper bone growth and that she will have arthritis. Fortunate for Blue Leah & us, we had Healthy Paws pet insurance. The procedure had to be done. The actual surgeon only had to perform surgery on her left elbow. It still is a long road to recovery but having pet insurance is worth it to cover Blue! Especially Healthy Paws! They processed the claim in less than a week. Thank you Healthy Paws!
Insurer: Healthy Paws
By: Claire
Easy, Fast and Friendly
I have found Healthy Paws insurance to be stellar. Filing claims is as easy as uploading the vet bill, and they process quickly.
Insurer: Healthy Paws
By: Pam