154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

December 14, 2020

1

1. Because your customer service is terrific--regardless of whom I speak with, everyone is warm, smart, and responsive. 2. Trupanion doesn't nickel and dime the client when it comes to claims--and reimburses you FAST. 3. Trupanion locks in your monthly premium based on the age of your pet when you enroll in the program. 4. Once you hit the deductible for a given condition, you don't have to pay the same deductible for that same condition in subsequent years.

Insurer: Trupanion

By:

Useful
December 14, 2020

After 6 years of paying monthly premiums Trupanion has no Interest in supporting us through our beloved dog’s illness and convalescence.

After 6 years of paying monthly premiums, Trupanion has no Interest in supporting us through our beloved dog’s illness and convalescence. Trupanion seems to have no interest in the facts or making good on our contract. Customer service rep was very nice but not able to help aside from listening and sending appeal form. I used to tell everyone to get Trupanion but that was before my pet actually got sick.

Insurer: Trupanion

By:

Useful
December 14, 2020

Alex went out of his way to expedite the claims process.

Alex went out of his way to expedite the claims process. He was very caring.

Insurer: Trupanion

By:

Useful
December 14, 2020

Always courteous and friendly service.

Always courteous and friendly service.

Insurer: Trupanion

By:

Useful
December 14, 2020

Trustworthy Trupanion

Always prompt, always professional!

Insurer: Trupanion

By:

Useful
December 14, 2020

Always reliable friendly professional and typically can answer my questions or solve a problem in one phone call.

Always reliable, friendly, professional and typically can answer my questions or solve a problem in one phone call. This goes for all reps I have talked to.

Insurer: Trupanion

By:

Useful
December 14, 2020

Because you guys are quick to reply and never a hassle to deal with.

Because you guys are quick to reply and never a hassle to deal with. All of your agents are very knowledgeable.

Insurer: Trupanion

By:

Useful
December 14, 2020

Customer service is great

Customer service is great

Insurer: Trupanion

By:

Useful
Verified December 13, 2020

Very Responsive

Everyone was so responsive, helpful and efficient.

Insurer: Prudent Pet

By: Andrea

December 13, 2020

Better than most

The only negative thing I have to say is the bait and switch practices Figo uses. They get you with the low price the first year and then they increase it substantially afterwards. Other than that they are pretty quick in reviewing and paying out.

Insurer: Figo

By: HP

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