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1
1. Because your customer service is terrific--regardless of whom I speak with, everyone is warm, smart, and responsive. 2. Trupanion doesn't nickel and dime the client when it comes to claims--and reimburses you FAST. 3. Trupanion locks in your monthly premium based on the age of your pet when you enroll in the program. 4. Once you hit the deductible for a given condition, you don't have to pay the same deductible for that same condition in subsequent years.
Insurer: Trupanion
By:
After 6 years of paying monthly premiums Trupanion has no Interest in supporting us through our beloved dog’s illness and convalescence.
After 6 years of paying monthly premiums, Trupanion has no Interest in supporting us through our beloved dog’s illness and convalescence. Trupanion seems to have no interest in the facts or making good on our contract. Customer service rep was very nice but not able to help aside from listening and sending appeal form. I used to tell everyone to get Trupanion but that was before my pet actually got sick.
Insurer: Trupanion
By:
Alex went out of his way to expedite the claims process.
Alex went out of his way to expedite the claims process. He was very caring.
Insurer: Trupanion
By:
Always courteous and friendly service.
Always courteous and friendly service.
Insurer: Trupanion
By:
Trustworthy Trupanion
Always prompt, always professional!
Insurer: Trupanion
By:
Always reliable friendly professional and typically can answer my questions or solve a problem in one phone call.
Always reliable, friendly, professional and typically can answer my questions or solve a problem in one phone call. This goes for all reps I have talked to.
Insurer: Trupanion
By:
Because you guys are quick to reply and never a hassle to deal with.
Because you guys are quick to reply and never a hassle to deal with. All of your agents are very knowledgeable.
Insurer: Trupanion
By:
Customer service is great
Customer service is great
Insurer: Trupanion
By:
Very Responsive
Everyone was so responsive, helpful and efficient.
Insurer: Prudent Pet
By: Andrea
Better than most
The only negative thing I have to say is the bait and switch practices Figo uses. They get you with the low price the first year and then they increase it substantially afterwards. Other than that they are pretty quick in reviewing and paying out.
Insurer: Figo
By: HP