154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,927 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,325 reviews
10,780 reviews
27,472 reviews
14,160 reviews
63,001 reviews
Category with most reviews
This chart shows the distribution of review categories.
Constant Deniel of Coverage
PetsPlusUs (Northbridge Insurance) is terrible. My dog has had insurance since I adopted him in 2010. When we moved to Canada a couple of years ago, we found what we thought was a good insurance company. We made sure there was not lapse in coverage. Generally, our dog was healthy but had a rare stomach ailment (not genetic, not contagious and not repetitive). He also had heartworm when he was a puppy but it never came back. When enrolled with Pets Plus Us, they seemed to very helpful. After a delayed application process (on their end), they provided a list of policy exclusions, including the overly broad term of "any stomach" issues. 358 days later, our dog had diarrhea. With only 7 days before the exclusion period was to end and an unrelated stomach ailment from the original virus (as mentioned above), PPU denied the claim and the later follow-up claim. After many discussions and a letter from the Vet stating the two issues could not be related, they removed exclusion. Almost 4 weeks later, they still haven't paid us...and claim they are processing it. Recently, we found a tick on our little fella. First one ever. We called the vet and they wanted the tick tested. We brought the tick over to the doctor's office. PPU did not cover the test citing that it was "elective". Again our Vet wrote a letter stating that ticks need to be tested for Lyme Disease. They declined the appeal again citing it was "elective" and lumping it into the category with "ear cropping, debarking, nail trimming, nasal and skin folds, cosmetic surgery." Interestingly enough, if the test came back positive, they would have covered it because it would have been necessary. Does that even make sense? They want the money but don't want to pay claims. We have spent over 5 hours on these issues and still can not get any satisfaction. They suck and wish I had my US coverage back.
Insurer: Pets Plus Us
By: Lee
Worth every penny
Awesome company great customer service
Insurer: Pets Best
By: Catrina
Healthy Paws is the best!
Wonderful company. Easy to deal with. Customer Service is excellent. Turnaround time for reimbursement is fast. Just snap a picture of bill and send it via the app. Easy!!
Insurer: Healthy Paws
By: Ann Marie Barton
Wonder if per insurance is worth it?
My first Boston had serious eye surgery when she was about 3 months old. At the time I learned about Pet Insurance and swore I would get it with the next pup. Then came Darwin 10 years later and immediately got insurance. He is a deaf and rambunctious Boston. Within the first month he scratched his eye. Within 4 months he swiped a bunch of grapes and within 6 months his nasal passages grew and closed enough for him to have major surgery to open up his nasal passages and elongated palette to breath better. As well as deformed dewclaws that had to be removed. Pet insurance covered it all! So worth it! Highly recommend healthy pets for your animals.
Insurer: Healthy Paws
By: K
Healthy Paws is the absolute best!
Healthy Paws is the absolute best! The customer service is outstanding. They cover 80% of costs, including prescriptions, (after deductible of course). To submit claims, just snap a picture and press send. That's it. They send a reimbursement check within a week. I could not be happier with them.
Insurer: Healthy Paws
By: Ann
Great Customer Service, quick settling of claim, so easy
It was so easy to file my claim, and having the coverage offers me peace of mind that we can get our beloved pet the best care possible, without having to worry that I am going to go broke. Thankfully, we don't have to think twice financially about removing a mass from our dog. getting this policy was one of the best decisions I made.
Insurer: Healthy Paws
By: Ari
Very satisfied with their services!
So far they've been very good about communication and explaining benefits included in Milo's coverage. Very satisfied with their services!
Insurer: Pets Best
By: Estephania Solis
Best Pet Insurance Company!
This company is very easy to work with and to submit any claims. They always respond and even follow up to find out how your pet is doing.
Insurer: Healthy Paws
By: Karen
Kaiya was suffering from an oral …
Kaiya was suffering from an oral cancer that resulted radiation treatment. Your response to our claims was rapid and complete. Your customer service representatives were very helpful with the processing of the claims. We have used Trupanion for some 10 years, excellent service throughout.
Insurer: Trupanion Canada
By: Mark
Healthy Paws Top Notch
Simply put, probably the best interaction I have had with ANY insurance carrier. Cooper broke his canine and it required a root canal. We had bought the policy right when we got him at 9 weeks and never had used it until his accident. Root canal for a dog is even more expensive than for a human as there are only a few specialists that do it. Healthy Paws was happy to help, didn't fight the claim at all, just asked for the supporting documentation. The procedure was covered as advertised and Cooper is back to his old self with 3 1/2 canines. HealthyPaws actually wanted to help, worked with us, didn't make us feel like we had to fight them, and even followed up with a note about a week after his procedure to see how he was doing. Highly recommended and already have had 2 other friends purchase it as well.
Insurer: Healthy Paws
By: Andrew