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Healthy Paws made my dog's major knee surgery a stress-free experience!
When I found out my dog would require a major surgery, I was nervous about the large price tag. Healthy Paws had my back in so many ways. Filing the claim was as easy as uploading my emailed documents, and the customer service team was with me every step of the way. They let me know when they started the claim, which was almost immediate. The claim was processed within a few days and came back with a clear explanation of all benefits. The refund was in my bank account the next day! Afterward they emailed me to make sure I didn't have any further questions, and the check on how my dog was feeling! I wish human insurance companies were this straightforward, compassionate, and reliable!
Insurer: Healthy Paws
By: Lauren
Best Insurance I've Used
My dog had a knee operation over 12 weeks ago. Thankfully Healthy Paws covered it because other companies didn't. He is now going to physical therapy and that is covered also.The claims could not be any easier to file with the Healthy Paws app. I get updates on the process..when it is received, processed and paid and it has been at lighting speed. Healthy Paws has made it so easy that all I need to do is focus on his recovery. Their customer service people are very kind and attentive. I'm very happy I chose this company 5 years ago when we got my pup!
Insurer: Healthy Paws
By: Denise
Bad business practice. Crazy high silence premium increase
This place is a scam. They jacked up their premium in an insane amount very quickly. I started in 2018 for $47 a month, 2019, 80 a month and 2020 for 130 a month. Not a single notice before they rate increase happens. There is a class action law suit currently going with them. Tons of complaint on reddit. Do your search and do not use this insurance!
Insurer: Healthy Paws
By: Chris Cheng
I sent a follow up to my recent claim…
I sent a follow up to my recent claim and still have not heard anything back. My claim was not based on inaccurate data and additionally, I had to wait more than 40 days.
Insurer: Pets Best
By: Christina Bennike
I enrolled my 8 week old puppy in…
I enrolled my 8 week old puppy in Healthy Paws after reading all of the great reviews. Best decision ever. The claims process is incredibly easy, the processing time incredibly fast, and the checks are also issued in about a week. I used VPI years ago and it was not nearly as easy or transparent a process- I couldn't recommend them highly enough. My pup has been diagnosed with allergies and even in the short time that we've had her, we have had to make a number of claims.
Insurer: Healthy Paws
By: Barbara B.
Great
Chet has had quite a few things happen in his little life. Heathy paws was wonderful with coverage. Blocked intestine that would have killed my puppy. Being on a fixed income pet ins. Has been a life saver.
Insurer: Healthy Paws
By: Yolanda
Happy dog
They always seem to pay on a timely manner and also will email if delayed..worth having if you have a pet with chronic problems
Insurer: Pets Best
By: Patti Bernstein
Quick Turnaround Time
Pets Plus Us processed both our pre-determination and claim very quickly. Although our monthly premiums continue to rise on annual basis, I still recommend the coverage offered by Pets Plus Us.
Insurer: Pets Plus Us
By: Nancy
File in seconds, results in days, reimbursement in less than a week!
I don’t know what we would have done without Healthy Paws pet insurance this year. We adopted our dog Sting just over a year ago and I didn’t even know pet insurance was a thing until I saw that it was offered as part of my benefits plan at work. Not knowing what to expect I thought we’d give it a try for awhile, probably never need it but better safe than sorry. I am so glad that we did, just a few weeks ago we were told that our pup needed a pricey surgery. It has more than paid for itself and the peace of mind I have knowing that if something unexpected happens I can file a claim in seconds, receive a response in days & reimbursement in less than a week is worth the monthly fee! Plus they reached out to check on Sting and make sure he was recovering well, it melted my heart!
Insurer: Healthy Paws
By: April
A worthy investment!
I don’t know what we would have done without Healthy Paws pet insurance this year. We adopted our dog Sting just over a year ago and I didn’t even know pet insurance was a thing until I saw that it was offered as part of my benefits plan at work. Not knowing what to expect I thought we’d give it a try for awhile, probably never need it but better safe than sorry. I am so glad that we did, just a few weeks ago we were told that our pup needed a pricey surgery. It has more than paid for itself and the peace of mind I have knowing that if something unexpected happens I can file a claim in seconds, receive a response in days & reimbursement in less than a week is worth the monthly fee! Plus they reached out to check on Sting and make sure he was recovering well, it melted my heart!
Insurer: Healthy Paws
By: April H.