154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

December 28, 2020

Puppy insurance

Always a quick response and process of claims. Great company.

Insurer: Trupanion

By:

Useful
December 27, 2020

Easy and great!

The claim process was super easy, the explanation was also easy to understand. I would use PetsBest for the following year and recommend to friends.

Insurer: Pets Best

By: Erin Zhou

Verified December 27, 2020

Easy and Quick.

Easy and Quick.

Insurer: Spot

By: Ira Stone

Verified December 27, 2020

Thank you, Healthy Paws!

Pet insurance seems like a luxury until your pet has an emergency. Two weeks before Christmas an unleashed dog attacked my dog while she was being taken for a walk. The emergency vet bill came to nearly $1,000; I was relieved that I didn't need to worry about the cost and could concentrate on my dog's recovery. The claims process is very easy; you can submit your claim on the website or through their app. I did not have to wait long before the reimbursement was deposited directly into my account. I even received a follow-up email asking how our dog was doing. Great customer service, smooth claims process, and timely reimbursements made me a satisfied customer.

Insurer: Healthy Paws

By: Corinne Marasco

December 27, 2020

A very satisfied customer!

You think you'll never need pet insurance until you do. Two weeks before Christmas an unleashed dog attacked my dog while she was being taken for a walk. The emergency vet bill came to nearly $1,000 and having that insurance allowed me to focus on her recovery. The claims process is smooth, and the reimbursement was deposited directly into my bank account. I even received a follow-up email asking how our dog was doing. I highly recommend Healthy Paws and am thankful that I have it.

Insurer: Healthy Paws

By: Corinne

Useful
December 27, 2020

Pets Best has been terrific

I shopped around and checked out the competition. For me, Pets Best had the best overall cost and coverage. Our previous carrier’s price was significantly higher and had a more complex claim submission process.

Insurer: Pets Best

By: Kim

Useful
Verified December 27, 2020

Healthy Paws Pet insurance has provided great service.

Healthy Paws Pet insurance has provided me with superb service. Less than a week of owning my puppy, he ended up hospitalized. it was an unfortunate incident. I did expect to encounter medical bills so soon. Needless to say, I was thankful that I purchased pet insurance immediately upon acquiring my pup. Filing a claim with Healthy Paws was fast and easy. I was able to upload my vet bills via the app. The whole process of settling the claim took only 5 days. It was hassle-free. I am so happy that I decided on them amongst the other insurances out there. I am a very satisfied customer. L Shakur

Insurer: Healthy Paws

By: BJ Shakur

December 27, 2020

Fast, affordable and efficient service

Healthy Paws has provided me with superb service. Less than a week of owning my puppy, he ended up hospitalized. I didn’t expect to encounter medical bills so soon. Needless to say, I was thankful that I purchased pet insurance immediately upon acquiring my pup. Filing a claim with healthy paws was quick and easy. I was able to upload my vet bills via the app. The whole process of settling the claim took only 5 days. It was hassle-free. I am so happy that I decided on them amongst the other insurances out there. I am one satisfied customer.

Insurer: Healthy Paws

By: L

Useful
December 27, 2020

I have paid for Figo insurance for my…

I have paid for Figo insurance for my dogs two years without a claim. As a condition of purchasing this insurance all medical records from the last 2 years were submitted. I faxed several invoices recently for the year from the same vet for my 13 year old dog. Nothing major. Blood tests due to recently elevated liver enzymes. An eye infection. I was told I had to supply the name and number of my dog’s breeder! Supply dates for every specialist Rudy had ever seen with chart notes. To top it off I was given 3 days to supply this information to keep the claim open. Figo is the same as every other pet insurance I have tried. They deny every claim. Too bad there is no regulation of this industry. My advice is to save the money you would have spent on pet insurance to use if need arises.

Insurer: Figo

By: Deborah McLaren

December 27, 2020

Service from staff has been great

Service from staff has been great, Only complaint: I've had this insurance for years and it was reasonable. Then FIGO switched providers in 2019 and the monthly fee doubled. Not such a great deal anymore. Can't switch insurance because of pre-existing condition.

Insurer: Figo

By: BettyOD

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