219,034+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,034 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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great service
Pati was so helpful and very informative . She made it so easy and convenient. I had shopped around many different pet insurance company’s hands down prudent was the best choice .
Insurer: Prudent Pet
By: Leeann
Super personable
Customer service representative I spoke to was great...super personable. Honestly that's why I decided to up my policy in the end. She made it great by being easy to speak with. I would definitely her a 5 ✴
Insurer: AKC
By: Libby
Excellent service
Excellent service. The representative was extremely helpful and helped me understand my coverage. Very thankful and appreciative!
Insurer: AKC
By: Tamara
Economical and timely response!
They paid for the majority of my pug's dental visit. He needed 3 teeth pulled. He is doing great now! Thank you!
Insurer: Nationwide
By: Lisa
Glad it was only a UTI
Bella, our deer head chihuahua mix was not well and her urine was not smelling good. We went to the vet and thankfully it was a bad bad e coli UTI And needed medication. I am so happy that we had insurance on her since they vet kept telling us it was not a UTI. After a few urine tests finally we had an answer. Bella was on augmentin for 15 days and is feeling so much better. I am so happy she is back to being herself. Thank you!
Insurer: Nationwide
By: Nicole
Pets Best is definitely your Pet’s Best!
I was a customer of a different insurance company and unhappy with how few benefits received for the amount I was paying. I did the research and put in the time to compare multiple insurance companies and plans. I chose Pets Best because in comparison to everything I found during extensive research, the plans available through Pets Best surpasses all others I found. When I called the first time, the customer service was exceptional. Unlike other companies who only give great customer service the first time you call just to secure your business, Pets Best has been exceptional customer service every single time I have called. The plans available cover many options for different household budgets, making a huge difference in your ability to provide the best care possible every time. I recently took my dog in for a procedure and the vet’s bill was $348. After I paid it, I opened up the user friendly Pets Best app and took a quick snapshot of the invoice to submit my claim. Pets Best was quick to respond, direct depositing my reimbursement of $205. That’s $205 that I would have been without were it not for this great company. We will never
Insurer: Pets Best
By: Nacrina
Super easy to submit vet receipts
Submitting vet bills and getting reimbursed is super easy using the app. I am happy with my purchase of pet insurance through ASPCA.
Insurer: ASPCA
By: Christine Dannals
140% Premium increase. Here is an email I received from them…
Here is an email I received from them today increasing my insurance 140%. I have been with them for 8 yrs and had only one claim and that was this year for a payment of $1700. What a bunch of crooks. Healthy Paws Pet Insurance Policy Anniversary Hi Margaret, Thank you for being part of the Healthy Paws family. We look forward to helping you care for Faustor (Sam) Van Noort in the years ahead! Your Healthy Paws policy provides ongoing access to the best veterinary treatments available, reimbursements based on the actual vet bill, and unlimited lifetime benefits. To continue to offer these great benefits, your monthly premium will Increase for the policy period beginning in 60 days as shown below. Your rates never increase for filing a claim. In addition, the wording on your policy will change. The changes are described in the document entitled "Claims Process Endorsement Communication," which you can find in the link below. Policy Information • Protected Since: 07/13/2012 • Current Monthly Premium: $96.47 • New Monthly Premium Starting in 60 Days: $234.72 Manage Your Policy You may adjust your policy options to lower your monthly premiums while keeping the same great coverage. Manage Your Policy » Click Below for Policy Documents:
Insurer: Healthy Paws
By: Margaret Stoltzfus
VPI MAKES IT EASY
I have been a client for over 15 years and I could not reccomend VPI more highly. There are lots of pet insurance companies to choose from these days, yet I have stayed with VPI. The process from vet visit to process a claim has been made so simple (on line). And the reimbursement is via direct deposit and usually within a week. I0 dog paw rating🐕
Insurer: Nationwide
By: Jill