outstanding customer service
I have filed 3 claims one major event. Trupanion has exceeded all expectations.
- INSURER:
Trupanion Canada
- POSTED: 11/09/2013
- BY: Dave
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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outstanding customer service
I have filed 3 claims one major event. Trupanion has exceeded all expectations.
- INSURER:
Trupanion
- POSTED: 11/09/2013
- BY: Dave
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Well handled - prompt payment
Prompt and courteous service with coverage as promised. No complaints.
- INSURER:
Trupanion Canada
- POSTED: 11/09/2013
- BY: Sam
- BREED: Domestic Shorthair
- AGE OF PET: 7 - 10
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Well handled - prompt payment
Prompt and courteous service with coverage as promised. No complaints.
- INSURER:
Trupanion
- POSTED: 11/09/2013
- BY: Sam
- BREED: Domestic Shorthair
- AGE OF PET: 7 - 10
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Major premium hike
My insurance premium is going up more than 25%. As it is my policy is expensive and doesn't cover holistic vets- which is the only thing I haven't tried for my poor dog suffering terribly from " allergies" for over a year. I'm furious about such a large increase and don't know if I can afford to keep my insurance.
- INSURER:
Trupanion Canada
- POSTED: 11/09/2013
- BY: Samantha
- BREED: Poodle (toy)
- AGE OF PET: 7 - 10
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Major premium hike
My insurance premium is going up more than 25%. As it is my policy is expensive and doesn't cover holistic vets- which is the only thing I haven't tried for my poor dog suffering terribly from " allergies" for over a year. I'm furious about such a large increase and don't know if I can afford to keep my insurance.
- INSURER:
Trupanion
- POSTED: 11/09/2013
- BY: Samantha
- BREED: Poodle (toy)
- AGE OF PET: 7 - 10
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Rock Eater
Our sweet dog loved to eat rocks her first 2 years. This resulted in 3 rock removal surgeries to save her life. This last surgery we thought she ate something again, however, this time her intestines had twisted into a knot and she had to have about a foot of intestine removed. Trupanion is the only reason she is still alive. There is no way we could've afforded these surgeries which have ranged from $2500-3000. I'm so glad I insured her. My boys are too. I have been very impressed with how quickly our claims have been taken care of. I've never had to wait longer than 3 weeks. Thank you so much.
- INSURER:
Trupanion Canada
- POSTED: 11/09/2013
- BY: April
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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Rock Eater
Our sweet dog loved to eat rocks her first 2 years. This resulted in 3 rock removal surgeries to save her life. This last surgery we thought she ate something again, however, this time her intestines had twisted into a knot and she had to have about a foot of intestine removed. Trupanion is the only reason she is still alive. There is no way we could've afforded these surgeries which have ranged from $2500-3000. I'm so glad I insured her. My boys are too. I have been very impressed with how quickly our claims have been taken care of. I've never had to wait longer than 3 weeks. Thank you so much.
- INSURER:
Trupanion
- POSTED: 11/09/2013
- BY: April
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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Best Company Ever!!
Pets Best is worth every penny! When my family got our beautiful bulldog Molly, I made sure to get insurance. Every time I have called I encountered the friendliest, most helpful customer reps around. My claims get filed immediately and without question. I tell my friends that my pet insurance carrier is WAY better than any "human" company. I highly recommended Pets Best!!!!!
- INSURER:
Pets Best
- POSTED: 11/09/2013
- BY: Deborah
- BREED: Bulldog
- AGE OF PET: 7 - 10
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Diamond's ear
Diamond is our fourteen yesr old Bichon Frise. She got a foxtail in her ear - we got her to the vet immediately after noticing her shaking her head and whining (more than usual!). The fox tail was removed but not before an infection set in - this small incident ended up being a six month search to find the cause of her ear discomfort. Long story short, we got to the root of her problem and she is fine now - ASPCA insurance was with us all the way - with their great service and prompt processing of our claims.
- INSURER:
ASPCA
- POSTED: 11/09/2013
- BY: PHYLLLIS
- BREED: Bichon Frise
- AGE OF PET: Over 11 years
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