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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Trupanion is the best!
My claims are always answered quickly! Everyone I talk to there are always friendly and helpful!
Insurer: Trupanion
By:
Hemingway
Always a pleasure to deal with Trupanion.
Insurer: Trupanion
By:
Great Insurance Plan
Always very prompt. Never any issues
Insurer: Trupanion
By:
Because I always have a good experience with anyone I speak to.
Because I always have a good experience with anyone I speak to.
Insurer: Trupanion
By:
Because I was not emailed all the claim responses .
Because I was not emailed all the claim responses . Had to go to the web site . Otherwise great response .
Insurer: Trupanion
By:
Because Trupanion has always been there when I needed them
Because Trupanion has always been there when I needed them
Insurer: Trupanion
By:
Satisfied dog mom
Very responsive and quick!
Insurer: Pets Best
By: Lisa Bengelsdorf
Healthy Paws uses every excuse to NOT pay a valid claim
I have had this pet insurance plan since 2017 and have never submitted a claim. My dog needed eye surgery for a non-pre-existing eye growth that was first found in early 2019, well after I purchased the policy. Health Paws has done everything to not pay this claim including asking for medical records numerous time even after my vet has already submitted everything they had. Healthy Paws emailed me numerous times saying that they received medical records, but asking that a claim be submitted. Their claims department is ludicrous and the examiners do not know what they are doing. They keep increasing rates, but use numerous tactics to avoid paying claims. STAY AWAY FROM THIS PET INSURANCE PLAN!
Insurer: Healthy Paws
By: Chuck
Excellent coverage, fast claim processing and payment
Both times penny has been seriously ill the claim was processed quickly, efficiently and trupanion express is great!
Insurer: Trupanion Canada
By: Nicole
Great Coverage So I Can Care for My Senior Dog
When my pet insurance was going to double their prices, I hurriedly looked for new coverage for Dot, who was ~10 at the time (she's adopted). I was worried about getting affordable coverage given her age. I had read good reviews about Healthy Paws and decided to take the plunge. As Dot entered her senior years, she remained healthy and happy, enjoying long walks and her agility classes. 2020 was a nightmare. After taking Dot to the vet for what looked like arthritis, it turned out that she had kidney disease and she was hospitalized for a week. She was hospitalized four times in 2020 for various GI issues. The claims process was relatively easy (sometimes there are miscommunications since you're simply uploading documents) and great coverage from Healthy Paws helped me focus on giving Dot the best care instead of worrying about the paying off vet bills. Fingers crossed that 2021 will be better! Thank you Healthy Paws!!
Insurer: Healthy Paws
By: Kimberly C