216,637+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,637 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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your Claims department is not communication properly and professionally. You should forget the pet insurance business!
No contact on reason for delay of payment on claim. Repeated requests from Vet on condition.. Telephone explanation lame references imagined subject matter expert needing to review.
Insurer: Nationwide
By: James
Filing a claim was easy and fast
happy with coverage and customer service
Insurer: Nationwide
By: Judy
Excellent Tx & ease of info; staff is cordial!
I have spoken to Nationwide on three occasions. Each time was truly a pleasure--very helpful and knowledgeable and pleasant. Thank you. Also, the claims are processed accurately & expeditiously. Well done!
Insurer: Nationwide
By: Tricia
The best pet insurer
Everything is fine
Insurer: Nationwide
By: Francisco
Dixie is doing great and fully recovered from her procedures
Dixie our 9 year old golden retriever went in for a benign tumor removal, spleen ultrasound and dental extraction and cleaning. All procedures went well and she is now fully recovered. The vet submitted the claim on our behalf and we received our check within a week. Totally painless and well worth the premium we pay annually. Great job nationwide.
Insurer: Nationwide
By: Richard
Fantastic
My vet is amazing and my payment was received so fadt
Insurer: Nationwide
By: Deborah
Great Pet Insurance
Easy to submit claims online, quick response time and great coverage.
Insurer: Nationwide
By: Craig
So happy with my service!
My dog, Moose, required emergency surgery last month. Submitting my claim to Nationwide was simple (I used the VitusVet app). They covered the majority of my claim. I think I only paid about $80 of my $630 vet bill when it was all said and done. Not only that, they sent an email to check in on Moose a few weeks later. I’m very happy with my service and will continue to use Nationwide.
Insurer: Nationwide
By: Annie
Avoid this insurance company
Do not select this company. They used to be a decent pet insurance company but have failed to measure up anymore. My dog was diagnosed with a condition of his gums which is akin to an autoimmune immune disease and my vet recommended an emergency dental cleaning to remove the plaque and bacteria from his gums as it was causing ulcers on his gums. I then have to brush his teeth daily, use dental wipes and dental chews. They refused to cover the vet required dental cleaning as their policy is not to pay for cleanings no matter what the condition. They are across the board on this. This is going to be a lifelong condition for him so no cure. They don’t care about the condition except it’s their policy. Also they pay less when they cover a bill, apply the reimbursement level and then subtract the deductible. You get less if a reimbursement from them. They used to be a decent company but not any more. I got a new puppy and decided this was not the pet insurance I wanted for her. So disappointed in this company. They have gone downhill.
Insurer: Healthy Paws
By: Sharlene
The turnaround time for claims is fantastic! Great service!
Fabulous!
Insurer: Nationwide
By: Debra