218,553+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 218,553 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

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13,827 Payment Experience 60,921 Claim Coverage 73,238 Customer Service 21,918 Price Satisfaction 14,588 Other

May 19, 2020

Kat was lovely - she was enthusiastic and helpful

Insurer: Trupanion Canada

By: Lori

Useful

May 19, 2020

Trupanion gives me piece of mind when it comes to Margo (and previously my dog McLovin) Their customer service is amazing they are prompt with replies and seem to care about my dog even though they have never met.

Trupanion gives me piece of mind when it comes to Margo (and previously, my dog McLovin) Their customer service is amazing, they are prompt with replies and seem to care about my dog even though they have never met. This company has heart!

Insurer: Trupanion Canada

By:

Useful

May 19, 2020

Your annual fee increase of 19.

Your annual fee increase of 19.x% YoY is more than reason enough to abandon Trupanion. Your contract says rates may go up or down by up to 19.x%...funny how it ALWAYS goes up by the maximum ever year. This is shameful and I will no longer be recommending Trupanion for this reason.PetPlan offers far more competitve rates for an 8 year old dog. When I requested a lowering of rates, Allison did her job of towing the company policy...but wrong answer for the customer.

Insurer: Trupanion Canada

By: Petra

Useful