217,166+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,166 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The worst!
I have had pet insurance for years with another company and because of their reviews I changed. What a mistake!! I had a Doberman that was diagnosed with kidney failure. It took forever to get his er visit paid. They want all kinds of notes that vet's don't do. As my vet said I'm done I'm out of the insurance business. I supplied them with by bill, codes and the notes that were available on the file. It's been a month and I still have not been paid on my puppies death. I always upload all forms and add notes to make it simple. I have spent hours on the phone with customer serve and they are nice but NOTHING gets done. Horrible! I cancelled my other dogs and went back to my old company that this would have been paid in 3-5 days .
Insurer: Healthy Paws
By: Dee
Thanks for fast clains processing
Over the past year, Nationwide as significantly improved it's claim submission and processing process. I used to dread filing claims for Hawk, our now seven year old golden retriever National Amateur Field Champion and family member. I was really surprised to find that submission process had been significantly upgraded, and that the turn around time for processing and paying claims shortened. Given that Hawk required ongoing monitoring and treatment for Ehrlichia, the expedited processing and payment process is greatly appreciated.
Insurer: Nationwide
By: Elizabeth
Very helpful
Took the time to explain policy to me
Insurer: Nationwide
By: Jennifer
We love Healthy Paws
We love Healthy Paws! They are great to work with, completely reliable, reimburse quickly and are nice folks to boot. They are really great.
Insurer: Healthy Paws
By: Dayna Macy
Best thing I did purchasing this insurance for my puppy
After emergency visit and overnight stay with a rather large vet bill I submitted my claim and with days the reimbursement came. I was so impressed with Nationwide insurance for my pet. A coworker overheard me talking and I highly recommended he get this insurance for his new puppy! Thank you
Insurer: Nationwide
By: Robin
Good policy
We are hoping that Romeo will continue to improve his cancer diagnosis . Payments for reimbursed payments have been quickly received Thanks
Insurer: Nationwide
By: Jennifer
Highly Recommend
I cannot imagine a better pet insurance company than Healthy Paws. After exhaustive research on insurance companies - it's all about cost, coverage, and customer service - we chose Healthy Paws for our newly adopted dog in Oct 2017. We added a second dog in August 2019. Both have had issues requiring medical attention. In every case Healthy Paws has done what they promised and saved us hundreds of dollars. With a user-friendly website, an easy way to file a claim, a swift approval and reimbursement process, and reassuring email communications, I highly recommend Healthy Paws.
Insurer: Healthy Paws
By: Randy M
Good policy
reimbursement for bills have been received pretty quickly
Insurer: Nationwide
By: Jennifer
Peace of mind
We turned in the claim for Daisy’s surgery. Not only was over half paid but a check was mailed in a couple of days.
Insurer: Nationwide
By: Mike