218,644+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,644 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great turnaround & explanation of coverage
Great turnaround & explanation of coverage
Insurer: Nationwide
By: Cindy
Excellent Customet service and they pay on a claim quickly
I have used Healthy Paws Insurance for two dogs for a total of 5 years. In both cases, HP has delivered on what they say. It was easy to talk to someone who,patiently, listened and answered all of my questions. Additionally, the claim processing is quick and typically processed within a week with a check received shortly after completion . This is excellent and consistent Customer Service . I encourage my friends to use Healthy Paws for the pets!
Insurer: Healthy Paws
By: Amy
Nationwide Pet Insurance has been 100 percent perfect.
Nationwide Pet Insurance has been 100 percent perfect. I've recommended it to many friends.
Insurer: Nationwide
By: Mark
Great insurance
Great insurance, timely response with claims.
Insurer: Pets Best
By: ANNELIE
Great quick service for claims
Very quick service with claims from processing to payout and make the filing process easy and understandable.
Insurer: Nationwide
By: Laura
Mrs
I tell every body I know with new puppy to insure with you. BEST, and live up to coverage with no hassles.
Insurer: Nationwide
By: Brenda
I am grateful for my coverage and for how NW Pet supports me and my Pet.
I am very happy with Customer Service, my claim handling etc. My only bit of constructive feedback is related to prescription refills. The two vets that I work with, their software does not print my dog's name on the receipts. This is only for refills, and this results in these get denied. The vets will not change their systems as it is costly.
Insurer: Nationwide
By: Tamica
Worst experience ever
My dog doesn't have any pre-existing conditions and still puts it as a pre-existing condition. The customer service rep couldn't answer simple questions and simply said I don't know.
Insurer: Nationwide
By: Susan
VP HR and Administration
Claim process still very manual - why not implementing an online form and submission process? Also, I have being trying to update my address and contact information for the claim form for months with no reply so far.
Insurer: Nationwide
By: Raquel
Fast and efficiant!
I was very pleased with the fast service I received after my latest visit to the Vet ER. They made the process less stressful during a stressful time. Thank you!
Insurer: Nationwide
By: Erica