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Pet parents across the U.S. and Canada have left over 218,644 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Trupanion Pet Insurance - Everything is deemed pre-existing
You can be assured that, even with the full support of your pet's own veterinarian, your claim will be labeled a "pre-existing condition", based on minor "symptoms" or even a mention of what conditions could befall your specific breed of dog in the pet's previous records. The Trupanion vets and diagnosticians completely dismissed the medical opinions of my pet's own veterinarian. Her letters and communications were rational, logical, ethical, and requested that my claim be honored (for a one time surgery which will cost many two thousand dollars) - only I can't afford that so he will continue to suffer and fight to breathe. He's only two years old. They will continue to take $60.00 a month from you (until they increase it as your pet gets older) with no problem though.Trupanion's policies are crafted and worded to support denial of many claims. Trupanion review sites where customers can offer transparent reviews contain overwhelmingly bad reviews, many stating the same issues over and over. They are selling not only pet insurance, but the assurance for pet owners that expensive chronic conditions will be covered (at 90%). This allows many of us to afford a pet or a rescue pet even if we don't have thousands of dollars extra per month to pay for vet bills. The assurances are false. Trupanion generates framed "success stories" which veterinarians display in exam rooms. These include one that touts payment for a brachycephalic stenotic nares surgery. Obviously this a pre-existing condition that the puppy was born with, and Trupanion advertises full coverage for corrective surgery for this patient. These ads influenced my decision to purchase Trupanion pet insurance. Brachycephalic surgeries (including soft palate reduction and stenotic nares elargement is regularly and successfully treated by vets, but it costs a lot of money. Since I am not wealthy, this is exactly the type of situation I buy pet insurance for. My little boy will now live a short and somewhat painful life due to the Trupanion appeal denial, when he could have easily lived a long and painless life if Trupanion had approved any type of treatment. Trupanion is flooding the market with assurances and evidences of coverage, when this isn't going to happen. Their mission isn't providing necessary medical coverage for chronic pet conditions, but simply making money.
Insurer: Trupanion
By: Mike
The info is excellent
The info is excellent on what dogs can and cannot eat. Thank you...
Insurer: Trupanion
By: Carol J Steinman
Quick response and answer questions
quick review and answers questions timely
Insurer: Nationwide
By: ROSE
Best Pet Insurance
Fast resolution of claims. Personable and helpful customer service. Great company.
Insurer: Nationwide
By: Terry
Happy quick response
I’m happy with this insurance, very help. Thank you
Insurer: Nationwide
By: Luis
Excellent transistion
Transistioning from a catastrophic plan to Nationwide has been easy for our dog Shelby. Thank you for the service!
Insurer: Nationwide
By: Jennifer
Getting Pet Insurance is one of the best things I ever did, Your Service is exceptional
I tell everyone I know that this is a great company and provides great service to me and my pets. So glad that my company provides a discount and allows for payroll deduction.
Insurer: Nationwide
By: Maggie
Great Service
Haven’t had any issues with Nationwide. Filing a claim is so easy and pretty quick!
Insurer: Nationwide
By: Pam
Easy filing, quick resolution
It was seamless- I scanned and uploaded my vet invoices and the check arrived a week later. Highly recommend!
Insurer: Nationwide
By: H.
You guys rock!!!!!
I love this insurance so much! You guys are the best I can’t thank you enough!
Insurer: Nationwide
By: Megan