154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

January 19, 2021

Stay away from this company

Stay away from this company. They will deny everything claim, give you the run around but still continue to withdraw from your account.

Insurer: Healthy Paws

By: pucci loo

January 19, 2021

Simply the best

Trupanion has been nothing more than amazing. To hear that boy Nikko has cancer was one of the most heartbreaking days I could have. Going through the shock of hearing such horrible news and having no signs at all was hard to comprehend. When I made the call to Trupanion to try to find out how to file a claim, the person that I spoke to was so compassionate and showed so much empathy for what we were going through. The stress of everything with doctors visits and just the entire emotional roller coaster of everything, Trupanion took the stress away and made it a little easier. I would recommend Trupanion to anyone that loves their fur babies.

Insurer: Trupanion

By: Michelle G

January 19, 2021

Last year I bought it plan for my pet…

Last year I bought it plan for my pet Max,In sept, he started some pain in his neck and I take him to the doctor, they did not figure out for two months. Finally doctor recommended x-ray and CT scans. I called pets best customer service to check if it’s covered, and I was told everything is covered. I filled claim in end of November, and they did not response until 1st week of January and provided explanation they are unable to process the claims, since they did not receive medical record from the doctor, and they made few attempts. I called the doctor and she stated no one requested the medical records. Finally I provided the medical records and week after they denied the claims stated he had pre existing condition. Max never went to the doctor for Coronic pain prior to Sept, and they try to make excuse to refuse the claims..don’t waste your time and money, first thing I am doing tomorrow morning cancelling insurance.. go with healthy paw if you really love your puppy. Only the reason I buy pets best, because I have my vehicle insurance with progressive.. time to cancel all together !

Insurer: Pets Best

By: Harish arry

January 19, 2021

Great coverage at low cost

Our springer had to have ligament surgery on her leg and at 14/mo we saved close to $1000 out of pocket. Customer service was very helpful over the phone when i had questions about filing her claim, and they even sent a hand written get well card after our phone call and followed up with us to check in a few weeks later.. Our recently adopted beagle mix had been covered prior to this, so we were very familiar with the coverage ins and outs. The attention to detail ive received for both dogs has been great. I would suggesg you make sure you understand how much standard vaccinations and vet care costs annually before choosing a plan, and whether there are low cost vaccination clinics near you.. Claims take slightly over a month to process, but if you've met your deductible, and explain/show your vet your plan, many will give you an invoice instead if you direct your reimbursement to go the the vet office directly.

Insurer: Hartville

By: ALYSSA

Useful
January 19, 2021

Good support and communication.

Good support and communication.

Insurer: Trupanion Canada

By:

Useful
January 19, 2021

so helpful and positive attitude

so helpful and positive attitude

Insurer: Trupanion Canada

By:

Useful
January 19, 2021

The service is awesome but the cost is creating an issue for us and would for most of our friends.

The service is awesome but the cost is creating an issue for us and would for most of our friends.

Insurer: Trupanion Canada

By:

Useful
January 19, 2021

Trupanion provides peace of mind and the customer service representatives are always polite and competent.

Trupanion provides peace of mind and the customer service representatives are always polite and competent.

Insurer: Trupanion Canada

By:

Useful
January 19, 2021

Very knowledgeable

Danielle was very knowledgeable with all the information she gave me. She knows what she's talking about.

Insurer: AKC

By:

Useful
January 19, 2021

Great service!

Got to speak to an actual person without having to be put on hold or navigate and overly complicated menu...a rare occurance these days. Great service!

Insurer: AKC

By:

Useful

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