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Torey was exceptional !!
The representative Torey was exceptional. She answered all of my questions and I had a lot and helped me make an informed decision thank you very much..
Insurer: ASPCA
By: Lisa Ann
So thankful we have Healthy Paws Pet Insurance
After our precious Max was given the diagnosis that he’d torn his knee ligament, we were devastated. It turned out that he needed surgery and it was extremely costly. Thank goodness, we had Healthy Paws Pet Insurance! They came through for us and it was so comforting to know that the staff cared about our situation and honored our policy. We are so grateful!
Insurer: Healthy Paws
By: Roxanne
What a wonderful experience
This year is the first time I needed and used insurance for my dog. He is 5 years old and developed diabetes and cataracts and Trupanion has been wonderful. I can’t stress how great they have been and how quickly all of my claims have been handled. For anyone looking for insurance for their dog, Trupanion has been wonderful. Thank you
Insurer: Trupanion
By: Laurie
I've never had a problem with them helping me with payment ajustments questions and most of all kind and curious to me .
I've never had a problem with them helping me with payment ajustments , questions, and most of all kind and curious to me .
Insurer: Trupanion
By:
Excellent easy service!
Excellent easy service! Way too many other insurances offered out there with way less service. Thank you !
Insurer: AKC
By:
Never use this company!
This company is horrible! They claim to "We care more so you can worry less".... that is complete crap! I had submitted claims for both of my dogs and I have never had to fight more to get a resolution! After fighting for months my one puppy's claim was "partially covered" because she had pre-existing conditions! The pre-exsisting condition was she was a puppy and vomited due to eating too quickly! So when I submitted a claim because my puppy accidentally got hold of a bag of chlorine and had ingested some and naturally she vomited! Now this company claims they won't cover the claim fully due to she has vomited once before! Then if that wasn't enough my second dog who was about 8 years old unfortunately had to be put down due to a spleenic mass that had her internally bleeding and according to my vet only a 10% chance of surviving an operation to remove it, if she even made it into surgery! So I submitted the claim for my loved dog being put to sleep and now this company is denying the claim all together because my dog about a year prior was noted by the vet to have a skin tag (mass) smaller then the size of a dime on her leg! This company had talked to my vet about the skin tag (mass) in relation to the spleenic mass tumor and my vet said the two conditions are "completely unrelated!" But nope this company who "cares more so we worry less" still denied the claim and has dragged out the processes of closing these claims therfore delaying my families grieving process because every week for months we have been on the phone arguing with the company! Please please do not waste your money and time dealing with this company! They will only aggravate you more and come up with every excuse to not pay back any of your claims! You will be paying for a service you will not get!
Insurer: Embrace
By: Amy
Never use this company!
This company is horrible! They claim to "We care more so you can worry less".... that is complete crap! I had submitted claims for both of my dogs and I have never had to fight more to get a resolution! After fighting for months my one puppy's claim was "partially covered" because she had pre-existing conditions! The pre-exsisting condition was she was a puppy and vomited due to eating too quickly! So when I submitted a claim because my puppy accidentally got hold of a bag of chlorine and had ingested some and naturally she vomited! Now this company claims they won't cover the claim fully due to she has vomited once before! Then if that wasn't enough my second dog who was about 8 years old unfortunately had to be put down due to a spleenic mass that had her internally bleeding and according to my vet only a 10% chance of surviving an operation to remove it, if she even made it into surgery! So I submitted the claim for my loved dog being put to sleep and now this company is denying the claim all together because my dog about a year prior was noted by the vet to have a skin tag (mass) smaller then the size of a dime on her leg! This company had talked to my vet about the skin tag (mass) in relation to the spleenic mass tumor and my vet said the two conditions are "completely unrelated!" But nope this company who "cares more so we worry less" still denied the claim and has dragged out the processes of closing these claims therfore delaying my families grieving process because every week for months we have been on the phone arguing with the company! Please please do not waste your money and time dealing with this company! They will only aggravate you more and come up with every excuse to not pay back any of your claims! You will be paying for a service you will not get!
Insurer: Embrace
By: AMY
I'm glad I had this insurance
I'm glad I had this insurance. They processed my claims within 5 to 6 days, super fast. My 20 month old dog stopped eating, took him into the vet. They thought he had an intestinal blockage. To make a long story short he ended up having an exploratory surgury. They found nothing,but he still wasn't eating. After spending four nights at the emergency vet and losing seven pounds he started to eat. Not sure what was the cause of his issues but the insurance company processed quickly and I can now pay the credit card bill.
Insurer: Prudent Pet
By: Timbers mom
If I could give them 6 stars
If I could give them 6 stars, I would! Healthy Paws has truly amazed me. I was in complete fear that they might drop me after my 10.5yr Labrador became very ill and had to undergo a liver biopsy, which included a 3 night stay at a costly ER vet.... I had heard stories from people with other pet insurance that were dropped when these big ticket expenses came up, but Healthy Paws stuck with me the whole way!! Their online portal is extremely easy to use. I uploaded my invoices in a matter of seconds. My claims were reviewed within 1-2 days, and my reimbursement checks arrived very quickly. Knowing they were covering a lot of the costs gave me huge peace of mind and the ability to focus my attention on my dog, and making the best health choices for her regardless of price. She's now doing better than ever! I was also very touched to get a personal email from someone at Healthy Paws saying how sorry they were to hear about my dog's illness, and wondering how she's doing. That little bit goes a long way in showing top notch customer service.
Insurer: Healthy Paws
By: AnneMarie Hogan
incredible!!!
If I could give them 11 stars, I would! Healthy Paws has truly amazed me. I was in complete fear that they might drop me after my 10.5yr Labrador became very ill and had to undergo a liver biopsy, which included a 3 night stay at a costly ER vet.... I had heard stories from people with other pet insurance that were dropped when these big ticket expenses came up, but Healthy Paws stuck with me the whole way!! Their online portal is extremely easy to use. I uploaded my invoices in a matter of seconds. My claims were reviewed within 1-2 days, and my reimbursement checks arrived very quickly. Knowing they were covering a lot of the costs gave me huge peace of mind and the ability to focus my attention on my dog, and making the best health choices for her regardless of price. She's now doing better than ever! I was also very touched to get a personal email from someone at Healthy Paws saying how sorry they were to hear about my dog's illness, and wondering how she's doing. That little bit goes a long way in showing top notch customer service.
Insurer: Healthy Paws
By: AnneMarie